Training Manager

SO/ Maldives is reinventing the luxury island getaway experience with bespoke beach-front and over-water villas and sensorial experiences rooted in fashion and art. With diverse dining, a sophisticated playful beach club and serene spa all set in a private lagoon enclave, it's time to escape, explore and play. Where castaway meets runway, the stylish collection of 80 villa collections are designed for open plan living with panoramic ocean views. A 15-minute speedboat ride from Malé International Airport whisks you away to a private island in this idyllic archipelago overlooking the Emboodhoo Lagoon. Introducing a new generation of luxury for modern adventurers

• Establish strong partnership with business clients/internal customers to continuously remain aligned with current business issues and opportunities, as related to learning and development.
• Ensure delivery of an effective induction on-boarding program to support retention of new Hosts and encourage a smooth transition into the business.
• Provide Customer Service, and Product Knowledge training as required.
• Manage co-ordination and effective delivery of Company training programs in support of strategic objectives.
• Lead in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan.
• Update and maintain accurate records of training activities and participant information.
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.
• Prepare and submit monthly training reports.
• Ensure Departments have adequate Departmental trainers, and these are well utilized to the business’s needs.
• Work on a 12-month training needs analysis that aligns with the hotel business plan.
• Ensure all mandatory training is compliant.
• Create an annual Learning & Development Budget.
• Designing e-learning courses, career plans, workshops and more.
• Consider the relevance of blended learning options such as coaching, mentoring, on-the-job training, classroom training, e-learning, and simulation. Make recommendations to decision makers.
• To promote and drive brand training.

• Minimum of 5-7 years of experience in a Training & Development role, with at least 2 years in a managerial position.
• A degree in Human Resources, Education, Organizational Development, or a related field.
• Strong communication and presentation skills.
• Excellent organizational and time management abilities.
• Proficient in learning management systems (LMS) and e-learning platforms.
• Ability to assess training needs and develop programs that enhance employee skills and performance.
• Familiarity with performance management and talent development strategies.
• Leadership and motivational skills to inspire and guide teams.
• Strong interpersonal skills to work effectively with diverse teams

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.