Talent & Culture Officer

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

General Responsibilities:

1. To report to work within the requested time, prior to the commencement of duty, well groomed and dressed to the uniform standard.
2. To demonstrate pride in the workplace with a high level of commitment.
3. To treat all guests and colleagues in a polite and courteous manner at all times.  To give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.
4. To anticipate employee’s needs wherever possible and react to these to enhance employee satisfaction.
5. To promote a helpful and professional image to the internal and external guest.
6. To ascertain a high degree of employee’s satisfaction
7. To be aware of the hotel management, their office location, role and availability.
8. To comply with the hotels legal requirements for fire, bomb threats and Health & Safety.
9. To attend all training sessions as required.
10. To keep your work areas clean and tidy at all times.
11. To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
12. To carry out any reasonable duties as requested by a senior manager.
13. To ensure that the “Welcome Charter” and “Product Standards” are followed as trained.

SPECIFIC RESPONSIBILITIES:

1. Keep a track of all good application and make it available for the Department Heads when required
2. To operate an efficient and accurate administration process in order to meet statutory, legal and internal requirements
3. To prepare and distribute employee hand book upon arrival of new employee
4. To do Mini Induction for new employee- (Pre-employment paper works to be completed and taken for a Tour Around the Resort)
5. To arrange employee’s Identity card upon completion of Visa formalities
6. To arrange Name Tags for employee’s and Trainee
7. To maintain Employees housing and Human Resources Department Time Sheets
8. To assist the Payroll Officer in updating the Time Sheet
9. To assist employees in opening their Bank Account and resolving situations related to Bank
10. To assist newly joined employees in obtaining uniforms
11. To meet Human Resources Manager on a weekly basis and to submit Recruitment Activity Report.
12. To ensure effective communication internally and externally
13. To assist the employee house supervisor and Hotel Nurse in carrying out all administrative duties for the smooth functioning of the department.
14. Maintain the Leavers Files
15. To procure enough stationeries for the Department

1. To update all training record in the Training Software
2. To maintain all staff training record file
3. To schedule staff training and circulate to the departments
4. To maintain a copy of Food Hygiene Certificates and training record for possible inspection by Dubai Municipality
5. To maintain a copy of Fire Training records in Safe Box
6. To assist the Training Manager in preparing training material

1. To prepare Training Report on a monthly basis

1. To assist the Training Manager in updating the Training Notice Board

1. Update all records of training and other relevant communication.

1. Coordinate with departments to maintain records of training.
2. Assist in making training presentations, handouts and other literature material required.
3. Distribute information such as memos to all staff.
4. Attend meetings and draft minutes of meeting to be circulated.
5. Coordinate with training companies to host training sessions.
6. Prepare training materials for the relevant training sessions in advance, at the guidance of Learning & Development Manager.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.