Talent and Culture Manager

About Our Hotel

Step into the enchanting world of Fairmont Mount Kenya Safari Club, where every corner whispers a tale of love—love for people, for wildlife, and for the breathtaking environment that surrounds us. Originally founded as a celebration of love, this legendary destination continues to be a sanctuary for romance, conservation, and unforgettable experiences. Nestled within the renowned Mount Kenya Wildlife Conservancy, our hotel offers an extraordinary opportunity to immerse yourself in nature with our unique eco-safari adventures, all set within a landmark property that captures the very essence of Kenya's natural beauty.

Set against the awe-inspiring backdrop of Mount Kenya, Africa's second-highest peak, Fairmont Mount Kenya Safari Club is more than just a hotel—it's a haven where you can rejuvenate your spirit, indulge in exceptional culinary delights, and embark on safari experiences that are as unique as they are exhilarating. Whether you're exploring the untamed wilderness of Mount Kenya, or uncovering the rich heritage woven into the fabric of our hotel, every moment here is designed to help you reconnect with nature, with yourself, and with the world around you.

Conveniently located just a scenic 3-hour drive from Nairobi, Fairmont Mount Kenya Safari Club also offers the luxury of its own landing strip, just a quick 45-minute flight from Nairobi. Our prime, central position places you at the gateway to some of Kenya's most celebrated landscapes and conservation areas. From the pristine beauty of Ngare Ndare forests and waterfalls to the majestic Aberdares and the world-renowned sanctuaries of Ol Pejeta, Samburu, and Solio, our club provides unparalleled access to the heart of Kenya's natural wonders. At Fairmont Mount Kenya Safari Club, every experience is an invitation to discover, to fall in love, and to create memories that will last a lifetime

Fairmont Mount Kenya Safari Club has been awarded Africa’s leading hotel in 2022, 2023 and 2024 by the World Travel Awards.

As Talent & Culture Manager, you will lead the human resources function at Fairmont Mount Kenya Safari Club, fostering a positive workplace culture while ensuring compliance with policies and best practices. You will oversee recruitment, onboarding, career development, and performance management, providing strategic support to leadership and guidance to colleagues. Your role includes driving health and safety initiatives, managing workplace safety compliance, and supporting training programs such as leadership development and service excellence. Additionally, you will oversee colleague housing, welfare, and engagement initiatives, manage HR budgets, organize staff events, and ensure alignment with labor laws and the collective agreement.

• Responsible for all aspects of the recruitment function, including the screening and interviewing of all candidates for employment; administering the Gallup online process; responsible for conducting reference checks, background checks and extending job offers.  

• Responsible for sourcing talent utilizing different mediums.  

• Responsible for recruitment planning and forecasting. 

• Planning and attending local Career Fairs 

• Ensures a strong Health and Safety and Security culture exists including being responsible for Safety Audits, WCB Claims Management and administration of WCB Claims. Acts as Secretary of the Health and Safety Committee.  

• Counsel and coach our colleagues on job related issues, career development and performance management. 

• Direct communication with colleagues at all levels on an ongoing basis, in order to identify opportunities and challenges and communicating this information to appropriate 

• Individuals (up to and including senior management). Communication venues include (not limited to) individual consultations, and attending departmental, operational, and Executive Committee meetings as required. 

• Assists Department Heads and Senior Managers with the development of specific action plans to address issues and concerns identified. 

• Keeping a pulse on the day to day environment while assisting in maintaining office coverage in the Human Resources Office during periods of absences such as vacations, absences due to training, work assignments, etc. 

• Supports the Regional Trainer in conducting needs analysis and follow up activities related to training programs in addition to scheduling and organizing such training, particularly as it relates to Health and Safety, Service Promise, Train the Trainer, Interaction Management, Leadership Orientation and CES.  

• Responsible for the Talent and Culutre Department. 

• Assist the T&C Team in the co-ordination of staff related activities and programs including our recognition program and Employee Anniversary Awards, Annual Colleague Party and any other colleague events. 

• Foster and promote positive Colleague relations through an environment that encourages open communication, trust and mutual respect. 

• Advise and assist with the interpretation of T&C policies and procedures; applicable legislation and the Collective Agreement. 

• Be a role model within the hotel and exhibit and practice professional leadership skills, which are fully aligned with our culture. 

• Oversee the Colleague Housing units and colleague Public areas to ensure House Rules are adhered to by all colleagues. 

• Responsible for the T&C Budget and considering the costs of planned programs and keeping within budgets. 

• Oversee the activities of the Colleague Restaurant in liaison with the Executive Chef and ensure that colleagues have a balanced diet.

• Related University Degree/College Diploma in Human Resources is strongly recommended. CHRP designation is also considered a definite asset. 

• Minimum of 6+ years of experience in a Human Resources Management position specifically in recruiting and health & safety.  

• Must possess excellent interpersonal, communication, and presentation skills with a high degree of organizational and administrative ability. 

• Must be able to identify with and create a rapport within our diverse multi-cultural environment and to address challenges as they arise. 

• Proven ability to professionally address difficult and challenging issues with all levels of Leaders and Colleagues. 

• Must be professional, highly productive, self-motivated and energetic. 

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a mgical luxury property