Talent and Culture Manager (Fixed Term Contract)

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

At Sofitel Brisbane Central, we love, live and lead in luxury and we pride ourselves on delivering exceptional experiences to our guests. We are seeking a dedicated Talent and Culture Manager for a full-time (on-site) fixed-term contract of six months to cover an employee on parental leave. This opportunity is perfect for a human resources professional who is experienced in all generalist HR functions and passionate about people to step up into a management role or make the move into a luxury hotel.

Reporting to the Director of Talent and Culture, the key responsibilities of this role are to:

• Oversee and manage all generalist HR functions to support the wider team in delivering quality and maintaining our luxury standards
• Ensure the smooth day-to-day operations of the HR department
• Supervise and mentor the Talent and Culture Coordinator, and manage department interns
• Foster professional development, personal connection and a luxury focus within the hotel
• Implement HR policies and procedures that align with hotel goals and industry regulations
• Support recruitment efforts, employee relations, performance management, and training programs
• Report on HR metrics and develop actions to enhance employee engagement and retention.

• Bachelor’s degree in Human Resources or a related field; HR certification is a plus
• Minimum of five years of HR experience, preferably within the hospitality industry
• Strong knowledge of HR best practice, employment laws, and regulations in Australia
• Excellent communication, interpersonal, and leadership skills
• A passion for people and a luxury attitude, with a focus on guest service
• Keen attention to detail with a focus quality and accuracy
• Ability to handle information with confidentiality and integrity.

Bring your pride and passion, luxury attitude and humble excellence to Sofitel Brisbane Central, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Thrive in our Sofitel Brisbane Central community with:

• Discounts for ambassadors, families and friends at Accor Hotels worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.

Let your passion shine, visit careers.accor.com