Talent & Culture Manager - Carton House, A Fairmont Managed Hotel

Located just outside the University town of Maynooth, County Kildare; Carton House, A Fairmont Managed Hotel, is a luxury resort set on 1,100 acres of private parkland. Owned by the US-based Mullen family since December 2017, the hotel re-opened in June 2021 after an extensive refurbishment as Ireland's first and only Fairmont property and the oldest in the prestigious collection. With 1,100 acres of sweeping parkland, ancient woodlands, lakes, and the meandering River Rye, the resort is home to 2 championship golf courses, state of the art sports training facilities, award-winning Spa & Wellness facilities, impressive conference and banqueting facilities catering up to 500 people as well as 169 guest bedrooms.

As one of Ireland’s most exquisite national treasures, when you arrive at Carton House you enter a place rich with over three centuries of history. It is certainly not your typical hotel; history lies around each and every corner. Built-in 1739 and originally the ancestral home of the Earls of Kildare and the Dukes of Leinster, this hotel was once at the heart of Irish history. Today, it is one of Ireland's much-loved resort properties.

There has never been a more exciting time to join the team at Carton House now that we are part of the Fairmont group. With more than 75 locations around the globe, Fairmont is known for its grand and awe-inspiring properties, many of which are steeped in history and are a focal point of their local regions. We are sure you will agree that Carton House fits this description perfectly, and we are now searching for the best people to join us in writing this most exciting chapter yet.

Key Responsibilities:

• Ensure that all HR processes are legally compliant and conducted in line with legislation.
• Manage performance management system and processes.
• Provide coaching and expertise on a range of complex, people-sensitive related issues.
• Provide HR advice and support to management and HODs in relation to all aspects of the employment relations.
• Assist in conducting investigations, disciplinary and grievance hearings as required and in line with best practice.
• Assist in smooth processing of bi-weekly and monthly payroll.
• Management of team absences and liaising with external providers where necessary.
• Develop and update HR policies and procedures.
• Ensure resort-wide compliance with company policies, employment law, and other relevant legislation.
• Ensure a consistently high level of employee engagement within the hotel.
• Manage and lead the HR team.

Key Requirements:

• CIPD qualification or degree in Human Resources essential.
• Previous experience in a similar role within Hospitality sector desirable.
• Strong working knowledge of employment law.
• Display professionalism and confidentiality; tactful and diplomatic in challenging situations.
• Ability to multi-task, work well under pressure and use own initiative.
• Flexible, adaptable and ability to travel on a regular basis to present at career fairs and college visits. 
• Flexible in approach to job role and working day.
• Strong administrative background with proven attention to detail and accuracy. 

Why work for Carton House, A Fairmont Managed Hotel?

• Strong team focus and team atmosphere.
• Employee Assistance Programme.
• Additional annual leave with continuous service.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Learning and development opportunities. 
• Discount in Food & Beverage outlets.
• Monthly social activities.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.