Talent & Culture Coordinator – INSPIRE Participant

Fairmont Palliser
Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms,  Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. 

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Palliser family.

Every day you will be responsible for engaging with our internal colleagues. You will be given the responsibility to ensure that our colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Palliser family is more than providing warm and consistent service. As an ambassador of Fairmont Palliser, you will take the initiative necessary to turn moments into memories by taking the time to understand our internal guests’ purposes: why are they proud to work at Fairmont Palliser, what motivates them and what are their preferences and passions? Making our internal guests feel heard and cared for creates an emotional connection to our brand and builds loyalty for our valued guests.

These emotional connections are not just for guests. As part of the Fairmont Palliser family, you will be tasked with creating impactful relationships with your colleagues.

As an Emerging Leader, you will lead yourself through: positive orientation, self-development, self-management and problem solving. You will lead others through: leading by example, engaging with the teams, developing others and communicating effectively. You will lead the business through being guest-focused, aware of the business and identifying areas of improvement.

If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Calgary experience!

Our program offers an opportunity to be part of Fairmont Palliser’s Talent & Culture department in a coordinator role for a period of 18 months. This is a fantastic opportunity to be in an entry-level Human Resources to learn and grow your career. Be a part of a strategic HR team that is focused on driving successful business results through people and culture.

You will be responsible for the administration of many functions in a fast paced Human Resources office.  Additionally, you will support and learn all HR functions within the department. This will help you gain unparalleled experience to be equipped for a bright future in human resources.

What you will be doing:

• Create the essential experience for our internal guests and deliver exceptional service.
• Maintain Dayforce, our HRIS system, and provide guidance on the use of the application
• Administrative tasks related to recruitment (e.g. completing reference and background checks).
• To complete in a timely manner: 1) employment contract offer letters 2) departure checklists and 3) all other related documentation.
• Lead/co-lead the planning and execution of internal events
• Support administratively hotel wide initiatives and committees including but not limited to: Recognition; Diversity, Inclusion and Equity; Sustainability; Health and Safety and Wellness; Accor’s Travel Program; Colleague Service Awards Program; Community fund raising and Retirement receptions etc.
• Rotate through and assist in each HR function including but not limited to: recruitment, onboarding and orientation, Benefits, Disability management and Health & Safety etc.
• Manage projects and any other duties as required.
• Filling & organizing/ administrative tasks as assigned.

• Enrollment in HR certification program with intent to write the Comprehensive Knowledge Exam within the next 12 months leading towards CPHR designation.
• Post-Secondary Education in either a Hospitality Program or HR Management program.
• Must be computer literate with advanced skills in Word and Excel, knowledge of HRIS an asset
• Ability to demonstrate tact and diplomacy in an environment of confidentiality with the right balance of common sense, compassion, and business acumen.
• Proven ability to handle multiple tasks in very busy environment.
• Participation in previous work committees would be an asset

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Your team and working environment:

• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  
• Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"