Talent & Culture Assistant Manager

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By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

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As the Talent & Culture Assistant Manager, you will support the Talent & Culture Manager in ensuring the effective and seamless operation of the Talent & Culture function within the hotel. The role is responsible for overseeing departmental activities to ensure consistent delivery across all T&C operational areas, maintaining compliance with audit standards, reports, and providing ongoing support and guidance to the team to uphold best practices at all times.

Key Responsibilities:

T&C Policies & Compliance

• Review and update Talent & Culture policies, procedures, and other T&C materials to align with best practices and labor laws.
• Monitor present and future trends in the local labor market and social legislation, providing recommendations to management.
• Ensure compliance with labor laws, corporate policies, and T&C best practices.
• Maintain accurate T&C records and oversee digital T&C systems (Shared-Drive & OASYS) for efficiency.
• Conduct monthly audits of all employee positions, salaries, grades, and benefits, ensuring they are correctly reflected in OASYS, Headcount Reports, and Staff Registry.
• Processing Employee Action Forms (EAFs) and updating OASYS upon approval.

Talent Development

• Manage employee transfers and promotions, ensuring clear communication and documentation.
• Communicate and arrange for any sending task force assignment.

Payroll & Attendance Management

• Follow up and verify rosters and attendance for monthly payroll processing.
• Update and submit the Payroll Master Report, including new joiners, leavers, and any employee changes, to the Payroll Manager.
• Ensure leave is pre-planned by departments and provide monthly leave reports to department heads.
• Coordinate with OASYS for system reports and updates.
• Update vacation flight tickets on OASYS every December and liaise with travel agents for new destination vacation tickets.
• Conduct monthly reconciliation and renewal of third-party contracts (e.g., Insurances (Health, Workmen, Life), Nurse, Transportation, Qatar Rails).

Employee Engagement & Culture Development

• Oversee the organization and execution of employees’ social, athletic, and recreational activities.
• Foster a strong company culture through engagement activities, wellness programs, and employee recognition initiatives.
• Maintain strong working relationships with all departments and external professional contacts.
• Champion diversity, equity, and inclusion efforts.

Administration and Reporting

• Compile and analyze monthly T&C reports, including turnover, gender distribution, nationality, age distribution, exit interview insights, leave reports, and headcount, etc.

Employee Activities

• Active participation in welfare activities.
• Active participation in monthly recognition and communication activities.

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• Professional HR certification (e.g., CIPD, SHRM, or equivalent) is an advantage.
• Minimum of 2–4 years of progressive experience in Human Resources, preferably within luxury hotel/s and/or resort/s
• Exposure to working in a multicultural, fast-paced, and guest-centric environment.
• Strong understanding of Qatar Labour Law and international HR best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Due to the nature of the role, fluency in Arabic language is essential.