1. Full-Time
  3. Graduate Job
  4. Talent & Culture


Pullman Cape Town City Centre, Cape Town, South Africa



Talent & Culture - 3rd Year Graduate



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Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Reporting to the Talent & Culture Manager, the Talent & Culture Graduate will support the Talent & Culture Department as an administrator by ensuring the provision of an integrated, comprehensive and Heartist orientated Talent & Culture Management service.

The Talent & Culture Graduate contributes to the accomplishment of Talent & Culture practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, the recruitment and ongoing development of a superior workforce.

Recruitment and Selection

  • Undertake Recruitment and co-ordinate the selection process
  • Advertise internally and externally and file copies of advertisement
  • Develop and maintain relationship with employment agencies, universities, hotel schools and other recruitment sources
  • Maintain recruitment records
  • Coordinate Selection Process (Screening and Interviews with relevant parties)
  • Conduct reference checking from a minimum of 2 previous employers of the preferred candidate
  • Arrange External Background Checks on prospective employees
  • Prepare Employee Action Forms (EAF) and Contracts of Employment
  • Ensure that Recruitment policies and procedures are adhered to including compliance with Labour Legislation 
  • Conduct Exit Interviews to identify trends, retain competent staff and make recommendations where change is necessary
  • Assist with the recruitment process on Smart Recruiters 
  • Upload relevant vacancies on Accor Careers Platform
  • Updating of job descriptions 
  • Compiling of Appointment Notices
  • Other duties as assigned

Employee Benefits

  • Arrange annual staff presentation relating to Fund information and other seminars that would benefit staff well-being
  • Arrange annual staff presentation/ personal sessions relating to scheme changes/increases for medical aid
  • Other duties as assigned

HR Administration

  • Administer timely personnel data updates, including salary, and ensure absolute data integrity
  • Employee Personnel files audit
  • Overseeing the day-to-day administration of the Talent & Culture office 
  • Effective recording and record keeping of recruitment and selection documents 
  • Understanding of performance management system
  • Responsible for liaising with the IT Department on e-mail accounts for new Heartists as well as the termination and back up of these accounts on resignation/dismissal/transfer
  • Follow - up on Performance Review Ratings
  • Compilation of information relating to Affirmative Action Plan
  • Responsible for the capturing and maintenance of ACCOR INES
  • Other duties as assigned

Industrial Relations

  • Minutes of Disciplinary Hearings 
  • Other duties as assigned

HR Reporting

  • Assist with Quarterly Talent Connect report
  • Assist with Monthly Metrics Report
  • Assist with Monthly Vacation report
  • Assist with Annual AA Report
  • Other reports as assigned

Other T&C Duties

  • Plan and Coordinate Heartist Events
  • Oversee the Heartist Canteen with the Culinary Team ensuring the facility is well kept and that food quality is good
  • Assist the Talent & Culture Manager Champion Planet 21 Programme
  • Assist the Talent & Culture Manager Champion Online Learning Programmes via ACCOR Academy
  • Assist with any training interventions


  • 3rd Year student that is due to graduate needing to complete 12 months practical learning experience
  • Exceptional verbal and written communication skills
  • Genuinely passionate about talent management and human resources
  • Highly motivated, ambitious, and driven

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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