- Full-Time
- Permanent
- FAIRMONT
- Culinary
__jobinformationwidget.freetext.LocationText__
Fairmont Dallas, Dallas, United States
__jobinformationwidget.freetext.ExternalReference__
REF61467K
Stewarding Supervisor
Region
Luxury & Lifestyle
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Supervise, train and inspect the performance of assigned Stewarding staff, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guest.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Ensure that assigned staff has reported to work; document any late or absent employees.
- Coordinate breaks for assigned staff.
- Constantly monitor staff performance in all phases of service and job functions; rectify any deficiencies with respective personnel.
- Prepare and distribute assignments for Stewarding staff and review priorities.
- Communicate additions or changes to the assignment sheets as they arise throughout the shift.
- Identify situations, which compromise the department's standards and delegate the resolutions of the situations.
- Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager.
- Inspect cleanliness and organization of storage areas. Assign designated personnel to rectify any deficiencies.
- Check workstations for proper supplies, organization, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
- Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications.
- Monitor and maintain designated par levels of operating equipment.
- Monitor all work areas for compliance with State Health regulations and Hotel requirements; follow through on any violation.
- Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage.
- Monitor and maintain pest control requirements in accordance with Hotel standards.
- Coordinate and assist with Banquet function requirements as assigned.
- Assist Stewarding staff with their job functions where needed to ensure optimum cleanliness and service standards.
- Provide feedback to Executive Steward on the staff’s performance.
- Assist in the maintaining of complete records on Attendance Calendars of attendance and any performance and disciplinary conversations with staff.
- Complete work orders for maintenance repairs and submit to Royal Service. Contact Engineering directly for urgent repairs.
- Accommodate requests for additional wares expediently and courteously. Follow up on delivery of all such items.
- Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees.
- 2 years experience in food service janitorial position.
- Previous supervisory experience.
- Knowledge of proper cleaning techniques, requirements and use of equipment/machinery.
- Knowledge of proper chemical handling.
- High school graduate or equivalent vocational training certificate.
- Ability to communicate in English, both verbal and non-verbal.
- Provide legible communication and direction.
- Compute basic arithmetic.
What’s in it for you:
- Paid time off
- Medical, Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Swissôtel Nankai Osaka, Osaka, Japan
Experience Level
Associate
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Osaka
Job Category
Culinary
Description
食材の準備、調理、品質管理、カット&HACCP。毎日のミス・エン・プレース(MEP)を管理し、食材を準備する。清潔な調理場を点検し、安全な個人衛生と衛生的な食品取り扱い方法、HACCP、ラベリング、FIFO/FEFOの実践、衛生的な器具・用具の取り扱いと保管を徹底する。毎日の調理において、最高水準と一貫した品質を確保すること。新商品、レシピ、調理技術に精通していること。すべてのメニュー、日替わりメ
Reference
f2997a12-81bd-4a2a-b6dd-cab4a7c222f7
Expiry Date
01/01/0001
Salary
Location
Pullman Sydney Airport, Mascot, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Mascot
Job Category
Culinary
Description
We are excited to announce the creation of a new Sous Chef role working closely with our talented Head Chef, Ben. This newly established position is designed to be a key support to our Head Chef and w
Reference
f27dbf6e-7b91-467d-9046-318904b213bd
Expiry Date
01/01/0001
Salary
Location
, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Culinary
Description
Assist the Head Chef in preparing and serving high-quality dishesOversee and manage a specific section of the kitchen, ensuring smooth operationsPrepare ingredients and dishes according to recipes and
Reference
90af4943-d27f-4ed1-b10f-ea2d4bc9f9d2
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Alamein, New Alamein, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Egypt
Job Category
Culinary
Description
Assist the Executive Sous Chef in the full operation of all kitchen units.Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facili
Reference
d87a58be-23f8-4c59-9e5c-7234b582f4d1
Expiry Date
01/01/0001
Salary
Location
RIXOS WATERPARK QETAIFAN ISLAND, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Temporary
Locations
Lusail
Job Category
Culinary
Description
Commis I (Seasonal)The Commis I will be required to conduct his/her duties in a courteous, safe, and efficient manner, following the standard policies and procedures, and ensuring that the highest lev
Reference
004a27f1-befd-416a-984e-02e9f2cce082
Expiry Date
01/01/0001
Salary
Location
SO/ Uptown Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SO/
Job type
Permanent
Locations
Dubai
Job Category
Culinary
Description
We are seeking an enthusiastic and detail-oriented Commis I to join our culinary team in Dubai, United Arab Emirates. As a Commis I, you will play a vital role in supporting our kitchen operations and
Reference
2eb91ba9-2070-4ee7-a635-95185131d7f6
Expiry Date
01/01/0001
Salary
Location
ibis Styles Goa Calangute, Calangute, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Calangute
Job Category
Culinary
Description
Commis 1Do you have an appetite for career progression and are ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team.Wha
Reference
785124fe-d9c2-4942-915a-99aeb3ea9b08
Expiry Date
01/01/0001
Salary
Location
Mercure Nairobi Upper Hill, Nairobi, Kenya
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Nairobi
Job Category
Culinary
Description
As the Chef de Partie - Breakfast, you will oversee and manage the breakfast kitchen operations, ensuring high-quality and timely service. You will create a memorable start to the guest's day by prepa
Reference
98de9561-bfde-4853-a0f5-03c23a8307f7
Expiry Date
01/01/0001
Salary
Location
Mövenpick Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Doha
Job Category
Culinary
Description
Scope and Objectives This position is responsible for training the juniors at the appointed section in preparing & delivering consistently high-quality food. Observing all standards as set by the hote
Reference
cf3ea8bc-4a54-409e-9bd0-fb896e2a5f2b
Expiry Date
01/01/0001
Salary
Location
Mövenpick Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Doha
Job Category
Culinary
Description
Ensuring quality consistency in the preparing, cooking and serving of all food according to hotel recipes and standardsComplete daily checks of all mis en place in accordance with quality standardsCon
Reference
fd0d1672-002e-4ea3-8224-7ae964308fa7
Expiry Date
01/01/0001