Company Description
Your team and working environment:
Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with endless possibilities and we want to turn your wishes and ideas into moments – moments that are uncomplicated, personal and human.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
We're looking for a passionate and professional Spa Therapist to join our dynamic wellness team in Dubai, United Arab Emirates. This is an exciting opportunity to deliver exceptional spa experiences within a luxury hospitality environment, where you'll create memorable wellness journeys for our discerning guests. As a Spa Therapist, you'll play an integral role in maintaining our reputation for excellence while continuously developing your expertise in advanced treatment techniques and personalized guest care.
- Deliver exceptional spa treatment experiences in line with brand standards, treatment protocols, and luxury service expectations, ensuring every guest receives personalized and results-driven care
- Create warm, welcoming, and memorable guest experiences through genuine hospitality, expert knowledge, and meticulous attention to detail
- Confidently recommend customized retail products, homecare recommendations, and personalized treatment plans to enhance treatment results and support long-term guest wellbeing
- Identify and communicate opportunities to elevate the guest experience through treatment enhancements, upgrades, and tailored recommendations that align with individual guest needs
- Build meaningful relationships with guests by demonstrating empathy and understanding, encouraging loyalty, repeat visits, and long-term engagement with our wellness offerings
- Collaborate effectively with spa reception, fitness and wellness teams, and resort colleagues to deliver a seamless luxury guest experience and maintain operational excellence
- Maintain exceptional standards of treatment room presentation, cleanliness, hygiene, and sanitation protocols at all times, adhering to health and safety regulations
- Participate actively in ongoing training, brand education, and professional development opportunities to continuously enhance your skills, knowledge, and expertise
- Manage time efficiently by organizing treatment schedules, preparing treatment spaces, and completing administrative tasks with precision and organization
- Support the operational needs of the spa and wellness department through flexibility and proactive problem-solving, ensuring consistent delivery of exceptional experiences
Qualifications
**Required Qualifications:**
- Recognized professional Spa Therapist qualification (HNC/HND, Level 3, ITEC, VTCT, CIBTAC, CIDESCO, or equivalent certification)
- Proven professional experience delivering spa treatments in a professional setting
- Comprehensive knowledge of wellness, skincare, and treatment protocols
- Excellent communication skills with a naturally warm, engaging, and confident demeanor
- Strong service mindset with a genuine passion for creating exceptional guest experiences
- Ability to confidently recommend and upsell retail products and treatment enhancements
- Immaculate personal presentation and professional grooming standards
- Physical stamina and ability to perform spa treatments while maintaining proper posture and technique
- Solid understanding of hygiene, sanitation protocols, and health and safety standards
- Positive, flexible, and proactive approach to teamwork and collaboration
**Preferred Qualifications:**
- Experience working in luxury hospitality or five-star spa environments
- Advanced training or certifications in specialized treatment modalities
- Experience with premium skincare brands and wellness product lines
- Demonstrated ability to build guest loyalty and encourage repeat business
- Knowledge of wellness trends and innovative treatment techniques
- Multilingual abilities (particularly Arabic or other languages spoken in Dubai)
- Experience with spa management systems or booking software
Additional Information
What is in it for you:
- Employee benefit card offering discounted Accor rates worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
