SERVICE MANAGER

Why Accor?

We are much more than just a global leader. We welcome you as you are and support you in finding the role and brand that best fit your personality and talents.

By encouraging your development every day, we provide continuous learning opportunities and place great importance on ensuring that the work you do adds meaning to your life.

Throughout your career journey at Accor, you will have the opportunity to discover limitless possibilities. When you join Accor, you shape every stage of your career. Together, we are reimagining the future of hospitality and building the world of tomorrow.

Discover the career opportunities waiting for you at Accor:

Accor Careers

Do what you love, make a difference in the world, and boldly challenge the status quo.

#BELIMITLESS

Job Description

• Ensure flawless service delivery in accordance with Mürver standards.
• Supervise and manage all service areas and production facilities.
• Ensure seamless planning and execution of banquet and meeting operations.
• Develop and implement the Food & Beverage business plan.
• Prepare the department budget, monitor costs, and prepare regular reports.
• Deliver, monitor, and support the implementation of training and development programs for the team.

Qualifications

• Bachelor’s degree or Associate degree in Tourism, Hospitality Management, or a related field.
• Hygiene Certificate is preferred.
• Minimum 2 years of experience in a similar position.
• Proficient in Microsoft Office applications.
• Knowledge of the Micros POS system.
• Strong written and verbal communication skills in English.
• Committed to delivering and continuously improving service quality.
• Customer-oriented with a friendly and professional approach.
• Strong interpersonal and communication skills.
• Demonstrated leadership, team motivation, and planning abilities.
• Strong analytical thinking, problem-solving, and negotiation skills.
• High standards of personal grooming and hygiene.
• A collaborative team player.