Company Description
MAMA?
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
Whatever your role, we're all here to make the customer experience as unforgettable as possible.
Our mission: to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
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Our commitment to diversity and inclusion:
Mama is an inclusive company, and our ambition is to recruit and promote diverse talent.
Job Description
🌟 THE MISSION
You are the closer with personality 💼✨ — the one who turns conversations into contracts and opportunities into revenue 🚀💖
As our Senior Sales Manager, you are at the heart of Mama’s commercial engine, driving business across corporate, leisure, and group segments 🤝🌍
You don’t just sell rooms—you sell energy, experiences, and the Mama vibe 🎉
Here’s what you’ll be responsible for:
- Revenue Driver 💰📈
Actively generate new business and grow existing accounts to drive top-line revenue - Account Manager 🤝🌍
Build and maintain strong relationships with corporate clients, travel partners, and key accounts - Pipeline Builder 📊🎯
Manage a healthy and active sales pipeline through proactive prospecting and follow-ups - Conversion Specialist 💼🔥
Turn enquiries into confirmed business with confidence, speed, and personality - Brand Ambassador 🌟🎤
Represent Mama at client meetings, networking events, and industry functions - Negotiation Expert ✍️💡
Prepare proposals, negotiate contracts, and secure profitable agreements - Collaboration Partner 🔗🎶
Work closely with Revenue, Marketing, and Operations to align business strategies - Market Hunter 🎯🌍
Identify new opportunities across corporate, leisure, and group segments - Performance Tracker 📊
Monitor KPIs, sales targets, and market trends to continuously improve results
Qualifications
✨ MADE FOR YOU… ONLY IF
- You have solid experience in hotel sales or hospitality business development 🏨
- You are confident building relationships and closing business 🤝
- You are proactive, driven, and commercially minded 📈💼
- You thrive in fast-paced, target-driven environments ⚡
- You are highly organized and manage priorities with ease ⏰
- You are confident presenting and engaging with clients 🎤
- You collaborate well across teams and functions 🔗
- You stay resilient under pressure and are motivated by results 🧠🏆
- You are curious, energetic, and always chasing the next opportunity 👀💡
YOUR LITTLE EXTRAS 🎯
- Pre-opening or lifestyle hospitality experience? Big plus 🏗️✨
- Experience with corporate, leisure, or MICE segments 🌍
- You know how to mix commercial focus with Mama personality 🎉
- You enjoy networking as much as closing deals 🥂
Additional Information
Next, we're sure you know the tune 🎶:
- First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
- First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
- Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang!
- Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.
