Sales Coordinator

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking a detail-oriented and efficient Sales Coordinator to join our dynamic team in Ibis Styles Dragon Mart, Dubai, United Arab Emirates. As a Sales Coordinator, you will play a crucial role in supporting our sales team, coordinating various sales activities, and ensuring smooth communication between departments and clients.

• Assist the sales team in achieving monthly targets by providing administrative support and coordinating sales activities
• Manage and schedule site inspections for potential clients, ensuring all necessary arrangements are made
• Handle customer inquiries via phone, email, and in person, providing timely and accurate information
• Prepare and send out quotations to clients, following up on leads to support conversion rates
• Collaborate with other departments to ensure efficient handling of sales, marketing, and event-related tasks
• Develop and maintain organized filing systems for sales records and reports
• Prepare function sheets and coordinate pre-conference and post-event activities
• Conduct regular walk-throughs and site inspections to maintain familiarity with hotel facilities and operational standards
• Assist in creating and updating sales support materials for the sales team
• Monitor and report on sales activities, preparing regular reports for management
• Ensure adherence to company policies, laws, and regulations in all sales-related activities

• Proven experience (2+ years) as a Sales Coordinator, or in a similar administrative role within the hotel industry
• Bachelor's degree in Hotel Management, Business Administration, Marketing, or a related field (preferred)
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
• Excellent communication skills, both written and verbal, with fluency in English
• Proficiency in Microsoft Office Suite, particularly Excel, and ability to learn new systems quickly
• Experience with Customer Relationship Management (CRM) software
• Knowledge of Opera property management system (essential)
• Demonstrated ability to work efficiently, meet deadlines, and maintain attention to detail
• Strong customer service orientation with a professional and collaborative approach
• Adaptability to changing priorities and ability to work well under pressure
• Familiarity with the hotel industry and its operational standards
• Ability to work cohesively in a team environment while also being self-motivated

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.