- Part-Time
- Internship
- FAIRMONT
- Sales & Marketing
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Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
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REF38137E
Sales & Marketing Intern
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Purpose of the job
- To join the Sales & Marketing team to learn whilst assisting the team to achieve the overall sales and marketing targets. The successful incumbent will assist and support in coordinating tasks within the sales and marketing department. This role will work with the team to ensure client satisfaction, coordinating with other departments and handling administrative duties.
Levels of accountability:
- Reports directly to the Director of Sales and Marketing.
- Collaborating with the Sales and Marketing Team
Primary Responsibilities
- Assist in all administration related tasks.
- Assist with various projects in the team – planning & execution.
Customer Service: Delighted Customers:
- Work with the team to assist in delivering the best customer service.
Other:
- Assist in coordinating with vendors, suppliers, and gift providers to secure the best options.
- Assist in the planning and execution of hotel events.
Administrative:
- Assist with the accounting process with regards to purchase orders and invoices
- Assist in all travel arrangements for the team.
- Assist in all admin related sales requests.
Learning and Growth: Motivated and Prepared Workforce:
- Takes responsibility for own learning and Development.
- Use experience with guests, their feedback and requirements to formulate innovative service ideas to department management to continuously improve the standards of service if needs be.
- Ability to give and receive feedback.
General Knowledge and Responsibilities:
- Has a keen passion for the hotel and services provided to the guest.
- Maintains a high standard of service, appearance and social skills according to the company policy.
- Works in harmony with all departments and employees, is willing to assist others when and if required.
- Attends all training and workshops as and when required.
- Is familiar with all policies and procedures, house rules, fire, security and emergency procedures as well as all checklists pertaining to the position.
- Ensuring Brand Standards are maintained.
- Performs any reasonable duties as instructed by immediate supervisor.
- A Hotel School or Marketing Diploma/Degree preferred.
- Excellent written and verbal communication with people on all levels.
- Proficient in all relevant computer programmes – excel, PowerPoint etc.
- Passion for Hospitality and Travel.
- Excellent organizational and planning skills.
- Creative, Innovative and Forward thinking.
- The ability to multi-task and prioritize.
- Self-Motivated with specialization.
- Have the ability to work under pressure.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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