1. Full-Time
  2. Permanent
  4. Sales & Marketing


Novotel Madrid City Las Ventas, Madrid, Spain



Sales Agent (Events & Hospitality)


Europe and North Africa

Company Description

We are much more than a global leader. We welcome you as you are so you can find a job and a brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore the limitless possibilities of Accor.

At Accor, every chapter of your story is yours to write and together we can imagine the hospitality of tomorrow.

Job Description

Accor is looking for a "Sales Agent" for the Novotel City Las Ventas who through their passion, motivation and commitment, will sell and promote memorable experiences to the clientele of the hotel and the hotel's restaurant "Insólito".

The main mission of this position is the development of strong relationships and the creation of new clients, thereby increasing the hotel's sales in the area of Food & Beverage, events and catering.


  • Define the hotel's annual "F&B Insólito" commercial action plan.
  • Prospecting and attracting new clients with the ultimate goal of increasing the hotel's sales in the area of catering and events. 
  • Promotion of all the hotel's catering services by making face-to-face visits to companies and through digital means. 
  • Commercial visits to loyal customers and the restaurant's area of influence.
  • Database maintenance and planning.
  • Definition and monitoring of the commercial action plan (together with the communication agency).
  • Increasing sales in Events and catering services:
  • Quotation and confirmation of sales of Insólito, events and banquets.
  • External customers
  • Companies (breakfasts, lunches, dinners, menu of the day)
  • Family (anniversaries)
  • Leisure, afterworks, etc.
  • Festive celebrations (Father's Day, Mother's Day, Christmas, etc...).
  • Campaign weddings, baptisms and communions.
  • Management of reservations for more than 12 people (lunches, dinners and breakfasts).
  • Create additional sales channels in Insólito in addition to the existing business.
  • Follow-up of Insólito results and definition of Upselling actions.
  • Search for sales opportunities
  • Competitor analysis
  • Launching of promotions



  • High verbal and written communication skills
  • High organizational skills
  • Ability to work under pressure and resolve incidents
  • Impeccable image
  • Empathy, people skills / Flexibility
  • Creativity
  • Ability to multi-task effectively (multitasking)
  • Responsibility for the quality of the final result
  • Control of time and pace of work
  • Planning and organization
  • Ability to synthesize
  • Proactivity


  • Degree or Vocational Training in Tourism, Hotel Management or Marketing
  • Client portfolio
  • Knowledge of protocol
  • Fluency in Spanish and English (High Level or Bilingual)
  • Driving license and own vehicle

Additional Information

    What we offer

    • Being part of an international company
    • Working for a leading brand like Accor, present in 110 countries
    • Development and career opportunities
    • Benefits according to the position
    • Accor discount card

    Your development

    Accor also offers you training in all hotel positions throughout your career and endless possibilities for professional development in multiple establishments and brands within the group's hotels.

    Our commitment to Diversity and Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Be ALL of who you are with all your heart #LimitlessCareers

    Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
    When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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