Revenue Manager

Accor is the world’s largest and fastest-growing hotel group, with a network of over 5,000 properties across more than 100 countries. Beyond being a global leader, we are a community of over 260,000 hospitality experts, placing people at the heart of everything we do, nurturing a passion for exceptional service and achievement, beyond limits.

Located base of the Blue Mountains Mercure Penrith offers 222 accommodation rooms to welcome guest’s to the Penrith area. Located in the heart of the Panther’s precinct, our team are passionate Penrith Panthers supporters who pride themselves on providing exceptional service and guest experiences.

As part of the Hotel Leadership team, the Revenue Manager is an integral part of ensuring the hotel achieves its targets. They take ownership of driving the hotels revenue and ensuring the hotel is leading the market!

Based at the Mercure Penrith, in the role as Revenue Manager you will be responsible for leading hotel revenue strategies across all channels to ensure budget expectations are achieved.

The role requires a deep understanding of market dynamics, industry trends, and the ability to leverage data analytics to make informed decisions. This role requires a strategic mindset, analytical acumen, and effective collaboration across departments. 

To be successful, you will have a minimum of 1-2 years experience in the Revenue and Reservations Management areas in the hotel industry.

As the Revenue Manager, you will be responsible for:

• Set and manage accommodation revenue budgets and ensure accurate forecasting.
• Manage rate and inventory in all distribution channels.
• Utilise Opera Cloud, In-touch Data, OTA Insight and Accor distribution systems daily to yield the best results.
• Building a revenue strategy to grow and maintain the position of Mercure Penrith.
• Take a leading role in the management of computer systems in operation within the Hotel including Opera Cloud, TARS, Accor websites, including any issues which may arise and to be one of the main points of contact within the Hotel for communicating and tracking of these issues
• Manage relationships with OTA booking managers and other online supply networks.
• Administrative support to Sales team, managing CVENT to upload RFP’s. Management of rate loading requests (GDS and commissions) for all corporate accounts.
• Assist with site inspections of the hotel as required supporting the sales team.
• Collaborate with Sales team on quotations for Corporate and group accommodation rates to ensure the hotel is competitive in the market.
• Hold fortnightly revenue management meetings with team to ensure strategies are communicated and all departments are aligned to achieve results.
• Any other duties assigned by the Manager.

• Proven experience in hotel revenue management, with a record of accomplishment of successful strategy implementation.
• Strong analytical skills and proficiency in data analysis tools and revenue management systems.
• Advanced Microsoft Excel skills. 
• Confident & articulate communication, negotiation and relationship management skills. Must be flexible and able to respond effectively to change.
• Highly motivated and can work under minimal supervision. Ensures time is managed effectively and efficiently.
• Competitive and drives hotel to lead the market and exceed targets.   
• Proven experience in driving results and achieving and exceeding targets and KPI’s.
• You must meet the legal requirements to live and work in Australia.

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Opportunities for career development and growth within Accor’s global network.
• Incredible Accor Heartist Benefits – access to Accor’s extensive benefits including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Apply now to begin your journey with Mercure Penrith, we look forward to receiving your application.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are welcome to let us know.