- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Century Plaza, Los Angeles, United States
__jobinformationwidget.freetext.ExternalReference__
REF56179W
Revenue Manager
Region
Luxury & Lifestyle
Why work for Fairmont?
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
As Revenue Manager, you are an ambassador for our exceptional offerings of Fairmont Century Plaza. Reporting to the Director of Revenue Management, the Revenue Manager is responsible to support the hotel Commercial Strategy team with reporting and data analysis. The role also facilitates system maintenance tasks including but not limited to rate loading and inventory management, maintenance of rate parity across all selling channels and content management. They manage special projects related to Revenue Management and complete a training curriculum aimed at developing into a future Revenue Management leader within Accor.
What you will be doing:
- Accurately generate and update various data-driven reports and serve as support for reporting and analytical needs of the Commercial team and ad-hoc project-based reports for senior leadership.
- Assists in the monthly forecasting process, and creation of the annual budget and marketing plan documents, as well as long term projections.
- Assume ownership of some external reporting tools such as, but not limited to, Lighthouse, TravelClick Demand360 and Agency360, Smith Travel Research (STR), CBRE.
- Aids in content management in electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
- Maintains close relationships with GRC to ensure the call center is up to date on the hotel’s information at all times.
- Manages relationship with Distribution System Support team, manages technical tickets and loading request follow ups.
- Responsible for system maintenance including but not limited to, rate loading, overbooking, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM and reporting platforms.
- Maintain accurate guest room rates and inventory on all booking channels (brand websites, OTAs, Global Reservation Center, etc.).
- Participate in business review meetings and commercial strategy meetings.
- Engage with the property reservations team to ensure effective communication and implementation of pricing strategies and offers.
- Monitor changes in inventory and provide guidance on the impact of current strategies.
- Perform Sales & Revenue month-end reporting and auditing and provide forward looking information for the purposes of forecasting and strategizing.
- In conjunction with the Group Reservations Manager, monitor group block performance and cutoff dates to optimize performance.
- Create reports, presentations, etc. and perform regular reviews of competitive hotels to compare and contrast guest room rates and offers, meetings and events pricing and offers, and other revenue-generating departments as applicable (restaurants, bars, spas, etc.).
- Maintain accuracy of information/data, enhance automation efforts, and continually improve techniques, tools, and technology to maximize productivity for self and colleagues.
- Supports special projects within RM, Distribution, and Commercial Strategy, focused on uncovering new revenue opportunities.
What is in it for you:
- Salary Range: USD $90,000 to USD $110,000 gross
- Discounted hotel rooms, food & beverage rates and spa services to employees at our sister properties around the globe
- Duty meal in our staff cafeteria and dry cleaning of work attire
- Learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Your experience and skills include:
- University/College degree in a related discipline preferred.
- 2+ Revenue Management experience.
- Strong organizational, and project management skills are required.
- Must be able to think strategically, and handle multiple projects.
- Excellent communication skills (verbal and written) required.
- Experience with IDeaS G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred.
- Advanced MS Excel skills; will be tested on advanced function knowledge, including creating an array, lookup, sumifs and sumproduct formulas, as well demonstrating pivot table usage and navigation.
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
ibis Pune Viman Nagar, Viman Nagar, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Viman Nagar
Job Category
Sales & Marketing
Description
Prime Function: Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.Establish and maintain relati
Reference
1866650b-493f-4681-b366-172b2d13ec10
Expiry Date
01/01/0001
Salary
Location
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Sonoma
Job Category
Sales & Marketing
Description
Passionate about hospitality and events? As Conference Services Manager, you will exceed the guest’s expectations and needs in planning each event ensuring success from beginning to end. Reporting to
Reference
960e7947-742d-4472-85d8-89c62a75cccc
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Qetaifan Island North, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Lusail
Job Category
Sales & Marketing
Description
Reservation AgentThe Reservation Agent will be responsible for handling incoming calls, emails, and online bookings, assisting guests with room reservations, and providing exceptional service. This po
Reference
e5e94e1e-c13b-4db8-b10a-440400b9eff4
Expiry Date
01/01/0001
Salary
Location
Sofitel Marseille Vieux-Port, Marseille, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Marseille
Job Category
Sales & Marketing
Description
Contact : Marion Donzelli Responsable des réservations Marion.donzelli@sofitel.comSTAGE DE 6 MOISRattaché à l’équipe commerciale du Sofitel Marseille Vieux Port, vous assistez la Responsable Réser
Reference
565406eb-fec0-436b-b208-99f20ef8603f
Expiry Date
01/01/0001
Salary
Location
PULLMAN HAMBURG HAFENCITY, Hamburg, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Graduate Job
Locations
Hamburg
Job Category
Sales & Marketing
Description
Hunting & Farming: Neukundenakquise und BestandskundenpflegeLeisure, Corporate, MICE und Business Travel Distribution: Du verstehst Vertriebswege und bist vertraut mit den OTA´s, welche in Deutschland
Reference
c68bf67c-3148-4f4e-accc-40333e0b29e5
Expiry Date
01/01/0001
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Director
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Sales & Marketing
Description
Position Overview:The Assistant Director of Digital Marketing plays a pivotal role in leading and executing the digital strategy for Raffles & Fairmont Doha. This role is responsible for driving onlin
Reference
295b3f48-b417-4938-951b-625f9b0915af
Expiry Date
01/01/0001
Salary
Location
Novotel Makassar Grand Shayla, Makassar, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Indonesia
Job Category
Sales & Marketing
Description
In this role, you will be responsible for managing and executing our digital media strategies to drive online direct sales, increase brand awareness, and engage with our target audience.Manage and upd
Reference
2dff505c-cdc1-429c-a09a-4d77012baa2a
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
En interaction permanente avec les équipes transverses basées au siège, mais aussi avec les directeurs d’aparthotels et les différentes parties prenantes de l’entreprise, vous aurez pour mission l’amé
Reference
b5df830d-7434-468e-937b-9ee9e68b6381
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Paris East, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Internship
Locations
Paris
Job Category
Sales & Marketing
Description
Votre mission, si vous l’acceptez : rejoindre l’équipes Sales/Events du MAMA SHELTER PARIS EAST (Paris 20e, Porte de Bagnolet) à partir de Juillet ! 😎Parce qu’au Mama, les entreprises peuvent travail
Reference
b47288e2-35b1-4ce2-861c-72e971c05bee
Expiry Date
01/01/0001
Salary
Location
Barcelona, Spain
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Barcelona
Job Category
Sales & Marketing
Description
Your mission will be to serve as the connection between Accor and our guests through: Responding to guests requests in an unscripted environment, where we are known as Heartists® (Heart + Artist). Eve
Reference
2d04862c-6f08-4409-aaf6-15ac4807eda6
Expiry Date
01/01/0001