- Full-Time
- Permanent
- RIXOS
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF24077A
Reservations Agent
Region
India, Middle East & Africa
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Reservations Agent
An exciting opportunity has arisen for a Reservations Agent to join Rixos Premium Saadiyat Island, Abu Dhabi.
Responsibilities:
- Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations
- Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
- Assist to book and block all rooms according to required standards and monitor all special reservations
- Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
- Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
- Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
- Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
Your experience and skills include:
- Experience working as a Reservation Agent in 5* Hotels / Resorts.
- Customer-service & Data Entry experience.
- Turkish language is a must.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Ability to work flexible hours.
- Highly responsible and reliable with a professional presentation.
Your team and working environment:
- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mövenpick Dead Sea Jordan, Dead Sea, Jordan
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Dead Sea
Job Category
Sales & Marketing
Description
Job ResponsibilitiesPlan and execute all digital marketing campaigns, including SEO/SEM, email marketing, social media, and display advertising campaigns.Develop, implement, and manage digital marketi
Reference
53c4b470-9600-43c4-b7eb-b0800d735e9c
Expiry Date
01/01/0001
Salary
Location
Mövenpick Dead Sea Jordan, Dead Sea, Jordan
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Dead Sea
Job Category
Sales & Marketing
Description
As a Meetings & Events Sales Executive, your primary responsibilities will include:Provide efficient, friendly and professional service to all clientsCompleting the sales process to the highest standa
Reference
3656d0a8-8fd8-4f91-a0a5-30d9037c150d
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON ROME, Rome, Italy
Experience Level
Executive
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Temporary
Locations
Rome
Job Category
Sales & Marketing
Description
We are looking for a maternity cover experienced PR & Brand Manager to join our team and play a crucial part in keeping The Hoxton Rome as one of our most coveted and successful properties even after
Reference
cb2fd910-2348-42c7-87d5-fd6c2b5ae604
Expiry Date
01/01/0001
Salary
Location
NOVOTEL GOA PANJIM, Panaji, India
Experience Level
Director
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Panaji
Job Category
Sales & Marketing
Description
Sales & Marketing PlanningResponsible for the establishment of both annual and monthly sales objectives in coordination with the Organization’s Strategic plan.Develop or participate with the Managemen
Reference
274f1d3b-e74b-405b-8ba9-ce513db76128
Expiry Date
01/01/0001
Salary
Location
Grand Plaza Mövenpick Media City, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Meeting and Events CoordinatorAs a Meeting and Events Coordinator, you will be responsible for planning, organizing, and executing a range of events and meetings. You will work closely with clients, v
Reference
86f49295-9678-4078-b57f-80e2da29868d
Expiry Date
01/01/0001
Salary
Location
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Executive
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Doha
Job Category
Sales & Marketing
Description
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships a
Reference
372f8be4-5f58-4b85-b143-11a8a9474930
Expiry Date
01/01/0001
Salary
Location
MAMA SHELTER MAMA SHELTER DUBAI BUSINESS BAY, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Would you like to do the opening of our Mama Shelter Dubai? 🏨THE MISSION?Are you passionate about numbers and strategic decision-making? As a Revenue Manager, you’ll play a pivotal role in optimizing
Reference
ba462781-39d2-421e-bd86-5361de799826
Expiry Date
01/01/0001
Salary
Location
Raffles Bali, South Kuta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Temporary
Locations
South Kuta
Job Category
Sales & Marketing
Description
Be fully conversant with the brand, its standards and its DNA (visual and written communication, product, service, distribution e.g. brand Packages) Manage brand compliance for the hotel to grow the e
Reference
eacb6154-6e23-4d6f-b609-488d48456ea1
Expiry Date
01/01/0001
Salary
Location
Mondrian Singapore Duxton, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Sales & Marketing
Description
The Food & Beverage Sales & Event Manager is responsible for driving food and beverage sales through the planning and execution of events. The incumbent is key duties include identifying and pursuing
Reference
7f006ab8-1499-48e6-ba83-1ced50342d9f
Expiry Date
01/01/0001
Salary
Location
Bangkok, Thailand
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bangkok
Job Category
Sales & Marketing
Description
ABOUT THE ROLEThe Digital Content Manager Asia is responsible for overseeing the creation and distribution of all digital content for Asia Premium Midscale and Economy Brands.His/her aim is to ensure
Reference
3c9208c4-d223-4c8e-9339-a6614483613f
Expiry Date
01/01/0001