- Full-Time
- Permanent
- RIXOS
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF24077A
Reservations Agent
Region
India, Middle East & Africa
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Reservations Agent
An exciting opportunity has arisen for a Reservations Agent to join Rixos Premium Saadiyat Island, Abu Dhabi.
Responsibilities:
- Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations
- Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
- Assist to book and block all rooms according to required standards and monitor all special reservations
- Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
- Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
- Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
- Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
Your experience and skills include:
- Experience working as a Reservation Agent in 5* Hotels / Resorts.
- Customer-service & Data Entry experience.
- Turkish language is a must.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Ability to work flexible hours.
- Highly responsible and reliable with a professional presentation.
Your team and working environment:
- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Auckland, New Zealand
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Auckland
Job Category
Sales & Marketing
Description
Assist the Segment Director in developing and executing strategic plans for multiple business segments, ensuring alignment with national and regional objectives.Support and manage relationships with t
Reference
556bdaaf-5c31-462e-8b89-e851b4c7ac0b
Expiry Date
01/01/0001
Salary
Location
ibis budget São Paulo Paulista, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Captação de novos clientes, por meio de mailing-list e telefone. • Atender o cliente (pessoalmente, ou por telefone), prestando informações e esclarecendo dúvidas gerais sobre a realização de eventos
Reference
e7710ae6-ebbf-4625-a342-f7e87f7a4497
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Manoir Richelieu, La Malbaie, Canada
Experience Level
Student
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
La Malbaie
Job Category
Sales & Marketing
Description
Délégué Commercial (H/F/D)Ce qu'il y a pour vous:Avantages et taux réduits pour voyager dans les hôtels Accor mondialement (plus de 5700 hôtels)!Assurances collectives : Votre santé et votre bien-être
Reference
dc8caca8-ca06-44cf-aebe-5e6ec2743156
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Objetivo da posiçãoAdministrar e executar a estratégia de vendas da empresa na carteira de clientes chaves e estratégicos, atendendo TMCs. Responde pelos processos de comercialização, contratação e re
Reference
024ab9a9-f935-4f77-98c4-09975343b4c8
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Sales & Marketing
Description
Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesConsistently offer professional, friendly and engaging
Reference
f968f194-0d09-4db1-bbfc-e192dcb23335
Expiry Date
01/01/0001
Salary
Location
London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Temporary
Locations
London
Job Category
Sales & Marketing
Description
Be the go-to person for all CRM and mailer activities across The Hoxton, Working From_, Hyde and Morgans Originals – helping to understand the needs of both the brand globally and the properties local
Reference
947a15db-5bfb-42bc-a9e2-eee30770b6ce
Expiry Date
01/01/0001
Salary
Location
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cardiff
Job Category
Sales & Marketing
Description
We're looking for an enthusiastic and results-driven individual who thrives in a fast-paced environment. You will play a key role in driving business growth by developing and executing innovative mark
Reference
fb416aff-ed01-48a0-9837-e2fd3243bb8d
Expiry Date
01/01/0001
Salary
Location
Fairmont Washington D.C. Georgetown, Washington, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Washington
Job Category
Sales & Marketing
Description
Director of Catering SalesRate of Pay: $100,000-130,000 per annum Located in Washington’s fashionable West End and adjacent to historic Georgetown, The Fairmont Washington, D.C. welcomes guests in cap
Reference
1c9f1911-f51b-4805-a1fc-4044fc4b46e7
Expiry Date
01/01/0001
Salary
Location
ibis Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Doha
Job Category
Sales & Marketing
Description
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships a
Reference
556662e7-b893-47e4-ae6d-33470e347048
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
Have a thorough knowledge of the entire hotel services and facilitiesAnswer inquiries of room rates, outlets and room locations.To be totally familiar with all aspects of the reservation systemsHandle
Reference
affb5ece-7e47-4a3f-aaf3-05c04c5b87f8
Expiry Date
01/01/0001