- Full-Time
- Permanent
- NOVOTEL
- Rooms
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Novotel Brussels City Centre, Brussels, Belgium
__jobinformationwidget.freetext.ExternalReference__
REF29150K
Réceptionniste Tournant (M/F/X)
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
- Accueillir personnellement et chaleureusement chaque client.
- Assurer les opérations liées à l’accueil et au départ du client (connaissance Opera est un plus).
- Renseigner et accompagner le client tout au long de son séjour.
- Valoriser les différentes prestations de l’hôtel pour optimiser les ventes.
- Gestion de la facturation et de l’encaissement des prestations.
- Répondre aux appels téléphoniques et prendre les réservations
- Assurer les informations nécessaires aux services et collègues concernés
Maitrise du français et de l’anglais, autre langue appréciée
Connaissance Excel (, Opera et ResaWebs sont un plus)
Sens du service et de l’accueil
Très bon relationnel, excellente communication (interne et clientèle)
Organisation, rigueur et indépendance dans le travail confié
Flexibilité et polyvalence
13ème mois
- Chèques repas
- Eco-chèques
- Remboursement du titre de transport
- Prime trimestrielle sur objectifs collectifs
- Assurance hospitalisation + épargne retraite
- Carte Accor Heartist (avantages partout dans le monde dans nos hôtels et restaurants, ...)
- Un hôtel 4 étoiles (217 chambres) – groupe multimarques avec opportunités d’évolution
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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