- Full-Time
- Permanent
- ACCOR
- Others
__jobinformationwidget.freetext.LocationText__
MANTIS MANTIS BAHRAIN HAWAR ISLAND, Hawar Islands, Bahrain
__jobinformationwidget.freetext.ExternalReference__
REF32149L
Receptionist
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
Receptionist
As a Receptionist, you will be responsible for managing the front desk area and providing outstanding customer service to all individuals who enter our premises.
What is in it for you:
- Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
- Ignite your skills with our cutting-edge Academies for rapid professional growth.
- Cultivate your talents and watch your career flourish, locally and globally.
- Drive change through impactful Corporate Social Responsibility activities.
- Immerse yourself in a vibrant work environment with extraordinary colleagues.
- Join us on a direct path to success as we skyrocket to new heights!
Key Responsibilities:
- Welcoming Guests: Greeting guests warmly upon arrival to ensure a friendly atmosphere.
- Check-in and Check-out Support: Assisting guests smoothly through check-in and check-out processes.
- Communication Management: Responding promptly and professionally to phone calls, emails, and inquiries.
- Bilingual Assistance: Providing information about resort amenities, services, and local attractions in English and Russian.
- Reservation Coordination: Managing reservations, cancellations, and room assignments accurately and efficiently.
- Guest Service Coordination: Collaborating with housekeeping and maintenance to address guest needs promptly.
- Reception Area Maintenance: Maintaining a clean, organized, and inviting reception area continuously.
- Administrative Support: Handling administrative tasks like filing, data entry, and managing guest accounts.
- Professional Standards: Adhering to strict standards of confidentiality and professionalism in all interactions.
- Educational Background: High school diploma or equivalent; additional education or certification in hospitality management is advantageous.
- Hospitality Experience: Prior experience in hospitality or customer service roles.
- Interpersonal Skills and Service Passion: Excellent interpersonal skills and a genuine passion for delivering exceptional guest service.
- Adaptability and Multitasking: Ability to thrive in a dynamic, fast-paced environment and effectively manage multiple tasks.
- Computer Proficiency: Proficient in computer skills, including familiarity with hotel management software such as Opera or Fidelio.
- Shift Flexibility: Available to work flexible shifts, including weekends and holidays as required.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Ähnliche Jobs
Salary
Location
Rixos Premium Dubai JBR, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Others
Description
BellboyAlways lending a helping hand with a smile. As a Bellboy, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arr
Reference
9cc1194e-559a-4099-b222-89205c0ec416
Expiry Date
01/01/0001
Salary
Location
ibis Bristol Centre, Bristol, United Kingdom
Experience Level
Entry Level
Job Schedule
Casual
Brands
IBIS
Job type
Permanent
Locations
Bristol
Job Category
Others
Description
This is a multi-skilled role incorporating both Front Office and Food and Beverage Duties in line with the business demands. Please note that this position is available on a casual contract only. As o
Reference
27340bc4-3889-4662-9157-810a3996b844
Expiry Date
01/01/0001
Salary
Location
ibis Bristol Temple Meads Quay, Bristol, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Bristol
Job Category
Others
Description
This is a multi-skilled role incorporating both Front Office and Food and Beverage Duties in line with the business demandsPlease note that this position is available on a Full Time contract only. As
Reference
f9f47f53-c4c8-4123-971a-b2ad5ae8ff44
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Dubai JBR, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Others
Description
What you will be doing:Ensure that all public spaces and restrooms are clean and presentable as to standard.Greet and assist with guest’s needs, providing direction and instruction as requested.Commun
Reference
871f63a2-a543-4a9e-bd36-14db1ed9b37d
Expiry Date
01/01/0001
Salary
Location
Novotel Annecy Centre, Annecy, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Annecy
Job Category
Others
Description
Missions :- Veiller à la qualité des prestations offertes aux clients- Contrôle facturations clients , suivi débiteur- Comptabilité : Contrôle caisses générales, suivi convoyeur, offerts commerciaux,
Reference
6f759c2e-4aec-4d1b-a76e-632de023cd45
Expiry Date
01/01/0001
Salary
Location
Qantas Lounges by Accor - Sydney, Mascot, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Mascot
Job Category
Others
Description
To meet and greet all guests as they arrive and depart the First Class LoungesEnsure guests are entering the correct lounges with understanding boarding passes. Repetitive heavy lifting of passenger l
Reference
3bfb8c73-5c1a-434e-93d9-fd0b2a350a3c
Expiry Date
01/01/0001
Salary
Location
Manly Pacific Sydney MGallery Collection, Manly, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Manly
Job Category
Others
Description
What you will be doing:Supervision of kitchen in the absence of the Executive and Sous Chefs. Delegate duties and responsibilities to kitchen employees to ensure service demands are met.Lead team mem
Reference
33e84d04-955d-4945-9bb8-17c1e3736b8f
Expiry Date
01/01/0001
Salary
Location
Mondrian Singapore Duxton, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Others
Description
The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pi
Reference
fcc2a125-8538-4165-ba82-ef3bd55c9ec9
Expiry Date
01/01/0001
Salary
Location
Mondrian Singapore Duxton, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Others
Description
We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton. In this role, you will assist in overseeing the reservations d
Reference
e40c38f7-ced5-46d7-af81-4977d26fcac4
Expiry Date
01/01/0001
Salary
Location
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Maldives
Job Category
Others
Description
This position is responsible for conducting scuba diving courses, leading dive excursions, and providing excellent customer service to guests. The instructor ensures the safety and well-being of diver
Reference
c9c02346-4cee-4950-aa32-4b3772ed9927
Expiry Date
01/01/0001