- Full-Time
- Permanent
- Rooms
- HANDWRITTEN
__jobinformationwidget.freetext.LocationText__
Levni Istanbul Hotel Handwritten Collection, İstanbul, Turkey
__jobinformationwidget.freetext.ExternalReference__
REF42778N
Receptionist
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
We are thrilled to announce the upcoming opening of Levni Istanbul Hotel Handwritten Collection!
Situated along the captivating historical old city of Istanbul, the hotel offers a charming and stylish art-deco hotel experience. As with all Handwritten Collection properties, Levni Istanbul Hotel embodies the passion of its hosts through personalized touches and unique local experiences.
By working at the newly opening property of Levni Istanbul Hotel Handwritten Collection, a part of Accor Group, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Hospitality is a work of heart,
Join us and become a Heartist®.
What is in it for you:
You will be part of a world leading hospitality brand Accor, offering many other perks such as;
- Competitive net salary
- Hotel opening bonus
- Monthly supermarket bonus card
- Social support bonus card every 3 months
- Monthly transportation allowance
- Free meals on duty at employee cafeteria
- Scholarship for successful university students (either employees or their children)
- Surprise gifts for those who have a new child, those who get married for the first time, those who have bought a house for the first time
- Being member of the Accor & Levni family
- Learning & development programs
- Complimentary language classes, English, French, Spanish and more
- Career opportunities in our growing team
- A discount card to be used in Accor Hotels Worldwide
- Employee recognition incentive (Employee of the month)
- Staff appreciation party and other employee recognition events
- A job opportunity that is very easy to reach by Marmaray, Tram or Ferry.
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
- To welcome guests or visitors at all times enhancing a lasting impression of warmth and care
- To handle all arrivals in an efficient manner providing our guests with accommodation and personalised escort enhancing a feeling of warmth and comfort in a professional and proactive manner
- To anticipate up-selling and cross-selling opportunities encouraging our guests to use the hotel facilities for their enjoyment
- To act as an in house guests' ambassador by establishing and developing personal contact with all our guests enhancing a feeling of comfort, warmth and care throughout their stay.
- To ensure that the uniform provided is kept in good condition, clean and presentable and ensures standards of personal appearance and hygiene are an example for the team and a professional image to our guests
- Dealing with reservations and information requests made to the hotel by e-mail, fax or telephone, and recording all confirmed reservations in the computer system.
- To ensure that the uniform provided is kept in good condition, clean and presentable and ensures standards of personal appearance and hygiene are an example for the team and a professional image to our guests
- Reporting to the FO Manager.
Qualifications
At least 1 year hotel Reception Agent experience within a 4/5 star hotel
- To have advance knowledge Accor Online Platforms
- To have thorough knowledge of all SOP’s and P&P’s for Front Office department
- Knowledge of computers and systems such as PMS, Microsoft Office, etc
- Successful problem solving skills
- Able to communicate in written and spoken English and Turkish
- Additional languages; French, Spanish, German, Italian, Russian, Arabic is preffered
- Excellent overall communication skills
- Able to multi-task
- The ability to work well in a team environment
- Able to exercise good judgement with difficult guests
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- No military obligation for male candidates.
- Prior experience working with Opera or a related system.
- Able to stand for extended periods of time
- Able to work shift in terms of working hours.
- Must have the ability to handle cash effectively and accurately.
- Understanding and ability to work in a multi-cultural environment
- Professional appearance and demeanour
#LevniIstanbulHotel #HandwrittenCollection #Accor #Career #Hotels #Istanbul #oldcity #historical #peninsula
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Philadelphia
Job Category
Rooms
Description
You only get one chance to make a great and lasting first impression! From a very warm welcome to a fond and memorable farewell, the Bell/Doorperson, will take care of our guests, ensuring a lasting
Reference
e96e1c9d-b238-44f1-9c1f-3c54e0a559ce
Expiry Date
01/01/0001
Salary
Location
ibis London Sutton Point, London Borough of Sutton, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
London Borough of Sutton
Job Category
Rooms
Description
ARE YOU A WELCOMING, CUSTOMER ORIENTATED AND ENTHUSIASTIC SUPERSTAR? ARE YOU LOOKING FOR YOUR NEXT STEP?Ibis & Adagio London Sutton Point is looking for a team member to join our team!Your mission wil
Reference
104d55ab-5348-4336-bd0a-ec6c07f587f0
Expiry Date
01/01/0001
Salary
Location
ibis Styles Mysuru, Mysuru, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Mysuru
Job Category
Rooms
Description
We are seeking a highly organized and customer-focused Front Office Manager to join our team in Mysuru, India. As the Front Office Manager, you will be responsible for overseeing all front office oper
Reference
758fabea-02c8-423e-af7b-1aa749f1ca05
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Qetaifan Island North, Lusail, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Lusail
Job Category
Rooms
Description
Room AttendantThe Room Attendant provides exceptional guest service by maintaining cleanliness and orderliness of guest rooms and hotel areas. They ensure guests have a pleasant and comfortable stay b
Reference
ca09f79c-12c5-48e1-927a-4aadf3808dee
Expiry Date
01/01/0001
Salary
Location
Pullman Auckland Airport, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
PULLMAN
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
Welcome our guests with a warm smile and set the tone for an exceptional stay at Te Arikinui Pullman Auckland Airport.Assist guests with their luggage during check-in and check-out, ensuring a seamles
Reference
13241669-3a86-43d8-b266-f341f5ab9b25
Expiry Date
01/01/0001
Salary
Location
Mercure Gold Coast Resort, Carrara, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Carrara
Job Category
Rooms
Description
Assistant Manager – Front Office | Mercure Gold Coast ResortReporting to the Resort’s Rooms Division Manager, the Assistant Manager – Front Office role acts as the Duty Manager and Resort’s representa
Reference
07370b24-cf02-46c5-b656-67e856007504
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Bentonville, Bentonville, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
United States
Job Category
Rooms
Description
Title: Houseperson Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest sati
Reference
f55655ce-5e5d-4926-92d3-908e64f4e909
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Bentonville, Bentonville, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
United States
Job Category
Rooms
Description
Title: Housekeeping Room Attendant Reports To: Executive Housekeeper General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest
Reference
06535c62-5fe8-44e4-aa31-88be9bf8c0f7
Expiry Date
01/01/0001
Salary
Location
Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Guarulhos
Job Category
Rooms
Description
Efetuar as atividades de limpeza das áreas públicas dos hóspedes e as áreas dos connectors do hotel certificando que as mesmas encontram-se sempre limpas e organizadas.
Reference
ebe8cdef-3287-4390-9a2b-a33c335ca05c
Expiry Date
01/01/0001
Salary
Location
ibis Lima Reducto Miraflores, Miraflores, Peru
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Miraflores
Job Category
Rooms
Description
Atención directa al clienteCheck - in / Check - out Seguimiento de cuentas FacturacionesAuditoria nocturnaResolución practica
Reference
250ffe32-6c8f-4fdd-8cf5-f03e08798a29
Expiry Date
01/01/0001