Public Area Supervisor

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Housekeeping Public Area Supervisor

What you will be doing:

• Responsible for the cleanliness of hotels public areas including hotel exteriors.
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel's operating standards and that they are informed daily about priorities
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Keep records of special cleaning and maintenance up to date.
• Establish cleaning programs to maintain top cleanliness and hygiene standards.
• Ensure emergency procedures are followed strictly.
• Ensure health and safety as well as hygiene rules are strictly followed.
• Perform any other reasonable duties as required by the department head at all time.
• Ongoing training, coaching and development of Colleagues to impact overall departmental morale
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Housekeeping Meydan Şefi

İş Tanımı

• Misafir memnuniyetini her zaman ön planda tutmak
• Meydan görevlilerini eğitmek ve denetlemek
• Temizlenecek yerlere uygun olarak meydan görevlilerini yönlendirmek
• Temizlenmiş yerleri kontrol etmek
• Parke, fayans, mermer, laminant zeminlere uygun temizlik yöntemlerini bilmek ve bunları ekibiyle paylaşmak
• Swissôtel standartlarına göre otelin genel alan temizlik hizmetlerinin kalitesini kontrol etmek
• Otelin genel alanlarının bakım ve onarımlarının yapıldığına emin olmak
• İş sağlığı ve güvenliği ile hijyen kurallarının eksiksiz uygulandığına emin olmak
• Acil durum prosedürlerinin eksiksiz uygulandığına emin olmak
• Kat Hizmetleri Müdürü’nün vereceği diğer görevleri eksiksiz yerine getirmek

• Service focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities and the ability to lead by example

• Hizmet odaklılık
• Benzer şef pozisyonu deneyimi
• Opera veya benzeri bir otel sistemi bilgisi
• İletişimi ve problem çözme becerisi kuvvetli
• Ekip üyelerine örnek olarak liderlik etme kapasitesine sahip

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.