- Full-Time
- Permanent
- Digital Products, IT, Data & Analytics
- ACCOR
__jobinformationwidget.freetext.LocationText__
Issy-les-Moulineaux, France
__jobinformationwidget.freetext.ExternalReference__
REF3465F
Product Owner Meeting & Event F/M/X
Region
Accor HQ
Accor Tech & Digital is the driving force behind technology, digital solutions, and transformation within the Group. Our 2,000 talents are committed to providing the best digital and tech experiences to our customers, hotels, and teams across 110 countries, shaping the future of hospitality.
Accor Tech & Digital: where intelligence is first and foremost human!
We are the Digital & Business Factory of the Accor Group, the innovation and transformation lab of the global leader in hospitality.
With our 700 Heartists®, we bring together the best of hospitality and the best of tech & digital.
Our ambition: to offer our customers personalized, memorable, and sustainable experiences.
Here, we create new ways of traveling in each of our 5,500 hotels, reaching our 100 million customers in 110 countries.
Here, we are at the heart of a fantastic playground for designing and creating digital products and services, for our customers and hotel teams.
Here, your field of application will know no boundaries, so join us and dare to make an impact on the world!
This is where your biggest challenge awaits:
Accor, a global leader in hospitality, has launched an ambitious digital program to transform group bookings for "Meeting & Event" (booking more than 7 rooms with or without a meeting/space). In this context, Accor will partner with a provider to develop and deploy a new distribution platform for meetings and events, allowing hotels to connect their inventory to multiple channels and efficiently manage all types of requests, including instant booking.
Accor is looking for an experienced Product Owner to manage the products of this distribution platform and lead the selected tech provider to ensure it meets Accor's needs. This role is key to the success of the program, as this platform is at the core of the digital ecosystem Accor seeks to build. As a Product Owner, you will be responsible for coordinating with all teams involved in this project.
The ideal candidate will have an in-depth knowledge of Accor's digital ecosystem (or a similar hospitality player), particularly in the Meetings & Events (M&E) field, with a solid understanding of group booking rules within hotels.
Your mission:
Product Management:
Gather and fully understand the needs of various users and stakeholders, with a thorough comprehension of hotel challenges.
Define and prioritize the M&E distribution platform roadmap, ensuring alignment with business needs and objectives.
Collaborate and coordinate cross-functional teams within Accor to ensure the M&E distribution platform is connected via API interfaces to all systems and platforms in the Accor ecosystem, including websites and other distribution channels, CRS, RMS, CRM B2B, content management system, loyalty programs, etc.
Coordinate technical teams with the tech lead to ensure product quality, delivery timelines, and goal achievement.
Collaborate with the dedicated team, managing change to ensure optimal transition for hotels (communication, training, support, etc.).
Accor Ecosystem Expertise:
Possess an in-depth understanding of Accor's digital distribution tools, including the CRS (Central Reservation System), S&Cs (Sales and Catering), PMS (Property Management System), RMS (Revenue Management System), CRM, APIs, and other distribution tools.
Work closely with internal teams to ensure optimal integration of these tools into Accor's digital ecosystem.
Technical Coordination:
- Collaborate closely with the technical manager and stakeholders to ensure technical feasibility and the successful delivery of key features, ensuring the proposed solutions are technically robust and compliant with the digital ecosystem's constraints.
Project Management:
Monitor project KPIs, anticipate risks, and identify areas for improvement. Develop and execute associated action plans.
Communicate regularly with different teams, internal stakeholders, and external suppliers/agencies to ensure the project's status is understood and well-executed.
And you?
Experience:
Significant experience within Accor or a similar environment, with a good understanding of the digital distribution ecosystem (CRS, S&Cs, PMS, CRM, RMS, website, APIs, etc.).
Strong knowledge of the needs and challenges of the M&E hotel industry.
Proven experience as a Product Owner and/or digital project manager, ideally in digital transformation or complex projects.
Knowledge of M&E distribution channels (Cvent, G360, etc.) is a plus.
Technical and Methodological Skills:
Proficient with project management tools (Gantt, Confluence, Jira, etc.).
Ability to understand technical requirements and communicate effectively with technical teams.
Language and Interpersonal Skills:
Fluent in English and French (spoken and written).
Proactive and organized, with strong coordination and communication skills to align internal and external stakeholders.
Excellent problem-solving skills and ability to work independently in a dynamic and complex environment.
And what are our commitments?
To the world:
We are committed to the world around us, with a strong employer culture focused on developing our 300,000 talents.
On the tech side, we are dedicated to reducing the digital impact across all our projects.
To your career:
We enable all employees to maintain a work-life balance and give them the means to shape their work environment.
Training and development paths are defined both individually and collectively so that we can grow together daily.
We value the diversity of nationalities represented, different backgrounds, and all the stories that make up our community. We encourage the diversity of personalities and career paths and can adapt to the specific needs of our employees, including those with disabilities.
In practice, at the Digital & Business Factory:
Expanded teleworking and no meetings on Wednesday afternoons.
Continuous improvement & training: hackathons, exceptional tech partnerships, dedicated talent management, and a platform for Digitech Academy training & certifications.
Plus, "Work from Everywhere": free personal access to over 500 coworking spaces, many within our hotels.
ALL - Heartist® Program: preferential rates and flash offers for unforgettable stays and experiences at all Accor properties and partners worldwide.
Heartist® for Good Program: volunteer for an association of your choice through our volunteer platform (1 day per year offered by the Group).
A works council supporting cultural and sports activities financing.
Sustainable Mobility package of up to €700 for "green" travel or 75% coverage of Navigo Pass.
€10 meal vouchers.
Mandatory health insurance funded at 50% by Accor, with no additional cost for dependents' enrollment.
At our Issy-les-Moulineaux site: collaborative workspaces, a company restaurant with unlimited coffee, gaming and sports areas, a concierge service, and a park just opposite. 😊
Does this mission appeal to you?
For us, recruitment is above all a matter of meeting people.
Apply, and we will offer you:
A meeting with our recruitment team to present the key aspects of the role or guide you toward the position that suits you best.
One or more interviews with managers and team members.
For some positions, you may be asked to complete a test or case study and a questionnaire on your personality and motivations.
A final interview with our HR team to discuss the Group's culture, work environment, training program, career prospects, and benefits.
Personalized feedback.
#accordigitalfactory
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Digital Products, IT, Data & Analytics
Description
Nous sommes la Digital & Business Factory du Groupe Accor, le laboratoire d’innovation et de transformation du leader mondial de l’hôtellerie. Avec nos 700 - Heartist®, nous concentrons le meilleur d
Reference
edadf8ac-cd15-42b3-9fd9-0fad48383e10
Expiry Date
01/01/0001
Salary
Location
Évry-Courcouronnes, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Évry-Courcouronnes
Job Category
Digital Products, IT, Data & Analytics
Description
Accor Tech is a leading hospitality technology operating across the world: our global #OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor. Our 1,200 Heartist®, pa
Reference
4476646a-56b7-40c2-a505-85ea7d63df6b
Expiry Date
01/01/0001
Salary
Location
Évry-Courcouronnes, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Évry-Courcouronnes
Job Category
Digital Products, IT, Data & Analytics
Description
Accor Tech est un employeur de premier plan dans le domaine de la tech hôtelière, présent dans le monde entier. Notre #OneTechTeam mondiale a pour mission de simplifier et d’accélérer la transition t
Reference
c1ce4268-cb11-43a9-8417-052d6c81955c
Expiry Date
01/01/0001
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Digital Products, IT, Data & Analytics
Description
Nous sommes la Digital & Business Factory du Groupe Accor, le laboratoire d’innovation et de transformation du leader mondial de l’hôtellerie. Avec nos 700 - Heartist®, nous concentrons le meilleur d
Reference
1653e3a3-0e90-4c20-9f39-71ec6b562e15
Expiry Date
01/01/0001
Salary
Location
, Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Bangkok
Job Category
Digital Products, IT, Data & Analytics
Description
•Diploma in Information Technology with minimum 3 years of experience, preferably in a hotel or travel industry environment.•Proficient in MS Excel, Word, & PowerPoint, Knowledge of Windows Operating
Reference
941fb57c-fd12-4120-be8b-ab10b190656b
Expiry Date
01/01/0001
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Digital Products, IT, Data & Analytics
Description
Accor Tech is a leading hospitality technology operating across the world: our global #OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor. Our 1,200 Heartist®, pa
Reference
3b4351b8-9dbf-45f5-98c8-bec538facf1b
Expiry Date
01/01/0001
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Digital Products, IT, Data & Analytics
Description
Accor Tech est un employeur de premier plan dans le domaine de la tech hôtelière, présent dans le monde entier. Notre #OneTechTeam mondiale a pour mission de simplifier et d’accélérer la transition t
Reference
c94546a7-4750-47f2-80b5-63db58f43415
Expiry Date
01/01/0001
Salary
Location
London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
London
Job Category
Digital Products, IT, Data & Analytics
Description
Design, implement, and maintain efficient database systems using MS SQL Server, Google BigQuery, or other structured/unstructured database solutions.Develop and optimize complex SQL queries, stored pr
Reference
5b5bbae9-12a6-498e-b56c-fddfc5d9ccfb
Expiry Date
01/01/0001
Salary
Location
Bangkok, Thailand
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bangkok
Job Category
Digital Products, IT, Data & Analytics
Description
Accor is a dynamic and innovative hospitality company committed to excellence for our customers, hotels owners and our employees. To succeed in this mission, we are seeking a highly skilled and experi
Reference
31ef8e27-2653-4bb1-9ba2-ada1f73bab91
Expiry Date
01/01/0001
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Digital Products, IT, Data & Analytics
Description
Accor Tech is a leading hospitality technology operating across the world: our global #OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor.Our 1,200 talents, pass
Reference
83f4ba39-01d7-45cf-9aeb-d54d0f1c85e6
Expiry Date
01/01/0001