1. Full-Time
  2. Permanent
  4. Administration & Support


Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam



Personal Assistant/Secretary to General Manager - Thư ký Giám đốc Điều hành



Company Description

Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi

Savour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi.

Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer. The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors. 

We have also integrated some Vietnamese touches into the interior to give it a sense of place. 

Job Description

  • Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
  • Screen/handle telephone calls, appointments, mails and emails and take action accordingly
  • Take minutes at the Executive Committee Meeting
  • Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
  • Prepare and manage correspondences with internal and external parties for General Manager’s signature
  • Attend to requests from divisional, corporate or owners offices and facilitate it accordingly
  • Attend to residents/patrons’ special requests or complaints that are directed to the General Manager
  • Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly
  • Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.
  • Maintain systematic up-to-date filing and tracing systems
  • Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office
  • Maintain and update Executive Committee and Department Heads’ leave record
  • Maintain and update ‘Manager-On-Duty’ schedule
  • Prepare monthly financial data reports
  • Maintain confidentiality of sensitive matters/issues
  • Manage and upkeep the functionality and cleanliness of the office
  • Ensure adequate stock of office stationery
  • Maintain a high level of professionalism and project a positive image of the organization.
  • Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management


  • Diploma education
  • Minimum 2 years of secretarial experience with at least 1 years serving the senior management level
  • Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese
  • Good working knowledge of MS Excel, Word, & PowerPoint
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Well-presented and professionally groomed at all times

Additional Information

  • Take 2 days off/week
  • 100% social insurance payment based on salary from the first day of work
  • Employee benefit card offering discounted rates in Accor Hotels worldwide
  • Develop your talent through learning programs by Academy Accor
  • Opportunity to grow within your property and across the world
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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