Payroll and Labor Manager

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.  This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Leadership and oversight of payroll and labor reporting responsibilities.  This role is an addition to the existing payroll team with the intent of incorporating oversight of labor reporting and labor management involvement with all departments across property.   

Payroll Processing

• Reconcile and complete payroll processing to ensure accurate and timely payments across all payroll cycles.
• Support the payroll team in administering weekly, bi-weekly, and monthly gratuities, incentives, and other variable pay components
• Prepare payroll journal entries, ensuring proper documentation and alignment with accounting standards.
• Participate in and assist with group training sessions, including preparing materials and supporting employee education on payroll processes and systems.
• Lead compensation and wage analysis, providing insights and recommendations to support market competitiveness, compliance, and internal equity.
• Perform other payroll duties as assigned, supporting departmental needs and contributing to overall process efficiency.

Labor Controls

• Labor Management Champion
  • Compile, analyze and distribute daily labor reports
  • Conduct effective weekly labor meetings
    • To include reviews of the week behind, the week ahead and MTD results
    • Actual vs scheduled variance review
  • Validate any new labor standard proposals in our LMS (Watson) including physical labor task analysis, service/labor cost impact, etc.
  • Ensure current labor standards are correct and effective for all levels of operations and business volumes
  • Conduct Watson support and training for all managers
  • Oversee balancing between multiple systems to ensure compliance.  (Watson vs Day force / Work records)
  • Budget/Forecast labor support

• Work Records and Temp Agency Liaison
  • Ensure proper payroll approvals and balancing to invoices to include:
    • Retro pay
    • Gratuities
    • Add on pay
  • Manage OT by working with agencies and departments using temps including reporting on “Approaching OT” for departments. 
  • Establish and evolve processes for requesting temps
• Partner with T&C in regards to open positions, labor standards, codes for Watson and maintaining Manpower
• Drive accountability for proper labor management practices to include punch edit reviews and timely resolution, missing meal breaks, and overtime management
• Hold leaders accountable for productivity goals
• Actual versus Schedule variance review
• Forecasting accuracy review and analysis

Compensation

• Provide the analysis and competitive benchmarking data needed for the annual salary and wage increase process
• Administer property wide incentive, upsell and commission plans
• Liaise with third party consultants on external salary and wage benchmarking projects

• 3-5 years in hospitality accounting or equivalent experience preferred
• Labor and cost control or equivalent experience preferred
• Ability to multi-task in a complex, fast paced environment
• Ability to craft a strategic path towards a best-in-class payroll and labor management department.
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Experience with Unifocus/Watson labor management and Dayforce payroll preferred
• Microsoft Excel experience required
• Excellent written and verbal communications skills
• Excellent interpersonal skills

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-JH1