- Full-Time
- Permanent
- HYDE
- Rooms
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HYDE MELBOURNE PLACE, Melbourne, Australia
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REF63157R
Night Manager
Region
Luxury & Lifestyle
Hyde Melbourne Place is where urban luxury finds its perfect expression. A true reflection of the way of life Melbourne is known for, the hotel brings a fresh perspective to guest experiences. Our vision is to create a place that embodies the essence of Melbourne, that is of and for the city, accenting culture and genuine hospitality.
With an east end location in the heart of the city, Melbourne Place boasts a collection of experiences with a magnetic allure. This layered, mixed-use precinct, bound together by lifestyle accommodation, meeting and event spaces, exemplary dining experiences and contemporary retailers. A destination to experience the vibrant soul of Melbourne.
We’re on the lookout for a confident and capable Night Manager to take the reins after dark and lead our Front Office team through the overnight shift.
You’ll be the face of the hotel overnight—responsible for the safety, security, and seamless operation of the property during the twilight hours. From late check-ins to early risers, you’ll deliver a guest experience that’s warm, welcoming, and always one step ahead. You’ll oversee nightly audits and reporting, manage guest requests with confidence and care, support your team, and work closely with other departments to ensure everything is set for the day ahead.
Main Responsibilities:
- Ensure accurate reports are prepared by supervising night audit procedures and reconciling daily transactions for management review.
- Manage late arrivals and early morning departures to ensure a smooth check-in and check-out process.
- Exceed guest expectations by promptly resolving overnight issues to ensure a positive experience.
- Collaborate with Food & Beverage establishments to maintain a cohesive and exceptional guest experience throughout the property during the late hours.
- Serve as the primary first aid responder during shifts, providing immediate medical attention to guests or staff in need. Maintain a calm and professional demeanour while administering first aid and coordinating further medical assistance if required.
- Supervisory or management experience in Hotel Front Office operations or related hospitality roles is preferred but optional.
- Strong understanding of front office systems (Opera Cloud) and proficient in night audit procedures, demonstrating accuracy in reconciling financial transactions.
- A natural leader with great communication and problem-solving skills.
- Ability to adapt to overnight shifts and handle diverse responsibilities as management requires.
- Must have valid Australian Working Rights.
HYDE Melbourne Place is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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