- Full-Time
- Permanent
- FAIRMONT
- Rooms
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Fairmont Palliser, Calgary, Canada
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REF68371L
Bellperson
Region
Luxury & Lifestyle
Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.
Bellperson
The Bellperson will represent Fairmont Palliser by providing excellent guest service and will achieve this by having a complete knowledge of all aspects of the position. The Bellperson will conduct themselves in accordance with the core operating standards of Fairmont Hotels. This position will be of interest to those who will quickly make a difference to service levels by demonstrating a relentless desire to exceed guest expectations.
- Demonstrate excellent guest service and encourage positive employee relations
- Accountable for remaining productive and efficient while ensuring the highest level of guest satisfaction
- Excellent knowledge and adherence of Fairmont standards
- Answer guest inquiries regarding Calgary and the hotel services and facilities
- Assist guests with all luggage needs
- Ensure the arrival and departure of all tours is a seamless process and competed in a timely, efficient manner
- Assist doorpersons with valet services when required
- Responsible for appearance of the hotel lobby to ensure a warm and welcoming guest experience
- Communicate with next shift to ensure smooth transition and completion of duties
- Adherence to all Health & Safety responsibilities as it pertains to hotel emergencies, fire alarms, accidents and security.
- To relieve Night Bellperson when required
- Assist guests with Boulevard Level Services in absence of Boulevard Level attendant
- Must provide a Drivers Abstract and Class 5 Driver’s License, and have the ability to drive standard transmission
- Previous Guest Services experience preferred
- Must be in excellent physical condition and able to lift very heavy items up to 50lbs.
- Current First Aid and CPR preferred
- Knowledge of hotel services and Calgary an asset
- Willing to work night shifts
- Post Secondary education in hospitality an asset
- Must have a passion for the delivery of outstanding guest service
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability program
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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