- Part-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Gold Coast Broadbeach, Broadbeach, Australia
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REF38230Z
Guest Service Agent
Region
Luxury & Lifestyle
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
A Career that lets your passion shine:
- Creating a warm welcome and luxury experience for every guest, from check-in to check-out
- Share passion and pride for the brand, connecting guests with the hotel services and luxury offerings
- Coordinating with the wider hotel team to deliver a seamless experiences for all guests
- Let your eye for detail and organisational excellence shine within the hotel front office operations
What you will bring to the role:
- Passion for connecting with people and providing luxury hospitality
- Outstanding communication and interpersonal skills.
- High level of emotional intelligence and relationship management skills
- Excellent attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in using hotel management software (Opera Cloud preferred) and Microsoft Office Suite.
- Flexible schedule, including the ability to work evenings, weekends, and holidays.
Thrive in our Sofitel Gold Coast Broadbeach community:
- A global luxury brand that invests in your learning and development
- Complimentary meal on shift available via Le Café
- Employee discounts on accommodation, dining, and lifestyle with Accor hotels
- Discounted parking
- Paid birthday leave
- Earn rewards from a catalogue of benefits that suit you and your lifestyle
- Be part of a luxury 5-star hotel with opportunities for internal growth and progression
- Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops
If you are ready to take the next step in your career with a leading, global luxury hotel brand, apply today.
Please note that full AU working rights are required for this role.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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