Night Auditor

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We are seeking a detail-oriented and efficient Night Auditor to join our team in AlUla, Saudi Arabia. As a Night Auditor, you will play a crucial role in ensuring smooth hotel operations during overnight hours while providing exceptional customer service to our guests.

• Manage the front desk operations during night shifts, including check-ins, check-outs, and addressing guest inquiries
• Perform nightly audit procedures, including balancing accounts, reconciling daily transactions, and preparing financial reports
• Monitor and maintain hotel security, conducting regular property walks and responding to any incidents or emergencies
• Process end-of-day reports and prepare for the morning shift handover
• Handle guest requests and complaints professionally and efficiently
• Assist with light administrative tasks and support other departments as needed
• Ensure compliance with hotel policies and procedures at all times
• Maintain a clean and organized front desk area

• Previous hotel or front office experience is preferred but not required; we provide comprehensive training
• Strong analytical skills with basic accounting knowledge
• Excellent communication and customer service skills
• Detail-oriented with a high level of accuracy in financial and administrative tasks
• Ability to work independently and remain calm under pressure
• Proficiency in hotel management software and computer systems (training provided)
• Flexible and reliable, with availability to work night shifts, weekends, and holidays
• Strong problem-solving skills and ability to make decisions independently
• Excellent multitasking abilities in a fast-paced environment
• Knowledge of local culture and customs in AlUla, Saudi Arabia is beneficial
• Fluency in English; additional language skills are a plus

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus