Marketing Coordinator

Novotel Chennai Chamiers Road

• Attend to Telephone, email and all other relevant channels’ inquiries in a timely manner
• Coordinate all Fam Trips and Site Inspections as required
• Prepare and maintain all necessary administrative documents required by the sales and marketing teams.
• Prepare contracts and other agreements for marketing activations/suppliers.
• Organizing all digital assets (image, video, graphics) for easy navigation and accessibility.
• Keeping track and ensuring a smooth flow of supplies and supplier payments.
• Ensuring that all department collaterals are in good condition.
• Manage and organize influencer requests.
• Coordinate and assist with the organization of trade shows, functions, exhibitions, and promotional events.
• Support the development and implementation of marketing plans, including social media activities.
• Maintain accurate and up-to-date databases for customers, contacts, and business details.
• Maintain accurate and up-to-date databases for all marketing assets, images, and documents.
• Prepare Marketing LPOs, PRs and liaise with the Finance function and Marketing to ensure accurate tracking and follow up.
• Collaborate with internal and external stakeholders to ensure efficient and effective Marketing communications.
• Conduct market research and gather statistical data for sales and marketing purposes.
• Assist in the preparation of annual budgets, business plans, and tender submissions.
• Manage stock control of marketing collateral and coordinate the supply of corporate gifts and promotional items.
• Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
• Stay updated on industry trends, competitors, and market conditions to contribute to strategic planning

PERSONAL ATTRIBUTES

• Strong understanding of the lifestyle hospitality market and hotel operations.
• Excellent interpersonal skills with attention to detail.
• Effective written and verbal communication skills.
• Ability to think strategically and translate strategies into action.
• Problem-solving skills and ability to meet deadlines consistently.
• Self-motivated, creative, and adaptable to change.
• Proactive, independent, and able to work under pressure.
• Guest service-oriented with a focus on professionalism

EXPERIENCE & QUALIFICATIONS

• Minimum of 6 months to 1 year of experience in  marketing position.
• Degree or diploma in Hotel Management, Business Administration, or a related field.
• Strong knowledge of sales techniques, revenue management, and marketing principles.
• Proficiency in Microsoft Office, and social media platforms.
• Familiarity with the local culture and previous work experience in the region is preferred.
• Fluency in written and spoken English is required. 

Competencies

• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times