Manager, People & Culture

Mondrian Seoul Itaewon: An Immersive Lifestyle Destination

Mondrian Seoul Itaewon is a premium lifestyle hotel operated through the creative synergy of Accor, a leading global hotel group, and Ennismore, a brand rooted in culture and community. As the first Mondrian property in Asia, Mondrian Seoul Itaewon is defined by its bold, captivating design and a team of expressive, playful, and professional individuals.

Offering a diverse range of culinary experiences through our signature restaurants and bars, alongside comprehensive fitness facilities designed to rejuvenate the body and mind, Mondrian Seoul Itaewon is crafted to energize your lifestyle. Our 295 guest rooms and suites feature modern design paired with practical amenities, ensuring a seamless and satisfying stay for every guest. We invite you to be part of completing the perfect lifestyle experience at Mondrian Seoul Itaewon.

We are seeking a dynamic and inspiring People & Culture Manager to join our team. This is an exciting opportunity for someone who is passionate about people, culture, and creating meaningful employee experiences.

As a key member of the leadership team, you will oversee the employee journey, drive People & Culture initiatives, and support the overall management of the department, ensuring alignment with the Mondrian philosophy and fostering a vibrant workplace culture.

Your key responsibilities will include:

• Reviewing, updating, and implementing People & Culture policies, procedures, and HR-related programs to ensure compliance and operational excellence.
• Monitoring labor market trends, employment legislation, and industry developments, providing recommendations to support business and people strategies.
• Overseeing the performance management process and partnering with department leaders to ensure effective performance reviews and employee development.
• Ensuring compliance with employment laws, company policies, and established workplace standards.
• Advising managers and employees on employee relations matters, career development, performance concerns, and workplace issues.
• Supporting disciplinary and grievance processes, ensuring fair and consistent application of policies and employment regulations.
• Preparing and maintaining People & Culture correspondence, records, reports, and documentation.
• Fostering a positive workplace culture through employee engagement, recognition, and well-being initiatives.
• Building and maintaining strong working relationships with internal stakeholders and external partners.

Talent Acquisition & Workforce Planning

• Developing and implementing recruitment strategies to attract and retain high-quality talent.
• Managing the full recruitment cycle, including sourcing, interviewing, selection, onboarding, and exit processes.
• Analyzing workforce requirements and partnering with department leaders to support effective manpower planning.
• Coordinating recruitment activities in line with approved staffing plans and business needs.
• Maintaining strong partnerships with recruitment agencies, educational institutions, and other talent sources.
• Preparing recruitment and workforce reports, tracking key metrics, and identifying opportunities for improvement.
• Conducting recruitment and exit interviews, providing insights and recommendations to support employee retention and organizational effectiveness.

• Minimum of 7 years of Human Resources experience within the hospitality industry.
• Solid understanding of HR operations, employee relations, recruitment, and labor legislation.
• Strong communication, leadership, and problem-solving skills.
• Ability to work independently while building effective relationships across the organization.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office and HR systems.
• Fluent in English and Korean, both written and spoken

At Mondrian Seoul Itaewon, we believe that our strength lies in our diversity. We are committed to a work environment that is inclusive, equitable, and welcoming to all. We encourage applications from all qualified individuals, as we strive to build a team that reflects the vibrant and diverse community of Itaewon.