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  1. Full-Time
  2. Permanent
  3. Talent & Culture
  4. ACCOR

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Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India

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REF66392L

Learning & Development Manager

Region

MEA SPAC


Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre


Job Description

Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the properties.

  • Collaborate with department heads to identify training needs and design customized learning solutions.
  • Creation of training materials, presentations, and e-learning modules.
  • Coordinate and schedule training sessions, workshops, and seminars.
  • Monitor training effectiveness and provide recommendations for improvement.
  • Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
  • Support employees with continuous development plans and career progression.
  • Maintain and update training records, ensuring compliance with industry standards.
  • Keep abreast of industry trends, best practices, and new training techniques.

Qualifications

  • Proven experience in Learning & Development, preferably within the hospitality industry.
  • Strong understanding of adult learning principles and instructional design methods.
  • Excellent presentation, communication, and interpersonal skills.
  • Ability to multitask, work under pressure, and meet deadlines.
  • Proficiency in MS Office 
  • Strong organizational and problem-solving abilities.
  • Proficient with hospitality industry standards and regulations


Additional Information

Minimum of 6-7 years of Experience

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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