- Full-Time
- Permanent
- SWISSOTEL
- Talent & Culture
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, Angeles City, Philippines
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REF2644O
Learning & Development Manager
Region
MEA SPAC
From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.
With contemporary rooms and suites with floor-to-ceiling windows, marble bathrooms and the latest guestroom automation technology (including complimentary, high-speed internet). A choice of five state-of-the-art meeting rooms, and 10 specialty restaurants – serving everything from Asian street food delicacies to authentic Italian cuisine – many of which are open until the early hours.
The Learning & Development Manager is tasked with nurturing a culture of continuous learning at a hotel. This role involves designing, implementing, and evaluating training programs that align with the hotel’s service standards, brand values, and business goals. The ideal candidate is a strategic thinker with the ability to engage teams, foster guest-focused behaviors, and continuously raise the bar in service delivery.
- A bachelor’s degree in Human Resources, Hospitality Management, Hotel & Restaurant Management, Business Administration, or a related field. A master’s degree is advantageous
- Certifications in training or learning development, and preferably experience in the hospitality sector
- 2–5 years’ experience in a Learning & Development role, preferably within hotels or a related service industry.
- Proven experience in designing, implementing, and evaluating training programs, with a strong emphasis on guest service and operational excellence.
What is in it for you;
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Competitive compensation package
- Company discounts in room rates and F&B outlets
- Free meal, free shuttle, free uniform
- Life and accident insurance and HMO benefit
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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