Learning & Development Coordinator, Raffles & Fairmont

Join the world of luxury hospitality at Fairmont & Raffles as our new Learning & Development Coordinator! We are seeking an energetic, passionate, and highly organized individual to take on an essential administrative role in supporting our global talent development initiatives.  

This role offers an exciting opportunity to be at the center of organizational learning and development, supporting a wide range of initiatives that drive employee growth and company success.

• Learning Management System Support & Reporting
  • Provide comprehensive support for Learning Management Systems ensuring data accuracy and functionality.
  • Generate and manage regular reports on learning activities, completions, and other relevant metrics.
• Admin Build, Tracking & Chargebacks for Learning Programs:
  • Manage the administrative setup for learning programs, including participant enrollment, scheduling, and program tracking.
  • Track learning program budgets and manage chargebacks to departments as needed.
• Compliance Communication Support:
  • Assist in the communication and coordination of compliance-related learning programs, ensuring timely delivery and completion by relevant employees.
  • Support tracking and reporting of compliance training participation.
• Nominations for Learning Programs:
  • Manage the nomination process for Global Leadership Programs (GLP) and other strategic learning initiatives.
  • Collaborate with leadership and HR to ensure appropriate participants are selected for high-impact programs.
• Coordinate Learning Events:
  • Plan and coordinate logistics for in-person and virtual learning events, including workshops, webinars, and training sessions.
  • Work with internal teams and external vendors to ensure seamless event execution.
• Co-Design & Build Digital Programs:
  • Collaborate with subject matter experts and instructional designers to co-create and develop engaging digital learning programs.
  • Assist in the implementation and maintenance of digital content within the LMS.
• Coordinate Local Translations of L&D Programs:
  • Manage the process for translating learning and development programs to meet local market needs.
  • Ensure the quality and consistency of translated content, working with translation vendors and internal stakeholders.

• Experience with Learning Management Systems (LMS) and reporting.
• Bachelor’s degree in Human Resources, Education, or related field an asset
• Digital Program Design a strong asset
• Strong organizational and project management skills.
• Ability to coordinate multiple programs simultaneously.
• Excellent communication and collaboration abilities.
• Familiarity with compliance training and corporate learning programs is a plus.

Must already be legally entitled to work in Canada to be considered for the position

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.