Learning and Development Coordinator

Our Vision, we make moments

Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.

It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.

We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results. 

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Summary: We are looking for a dedicated and enthusiastic Learning and Development Coordinator to join our team. In this role, you will be responsible for supporting the planning, development, and implementation of training programs and initiatives that enhance employee skills and knowledge. You will work closely with HR and department leaders to identify training needs and deliver engaging and effective learning solutions that contribute to the overall growth and success of our organization.

Responsibilities and Duties:

• Coordinate and support the design and delivery of training programs, workshops, and e-learning courses.
• Assess training needs in collaboration with HR and departmental managers and identify appropriate learning solutions.
• Develop and maintain training materials, resources, and documentation.
• Schedule and organize training sessions, ensuring all logistics are managed effectively, including booking venues, arranging equipment, and sending out invitations.
• Track and report on the progress of training programs, including participant feedback and performance metrics.
• Assist with the creation and management of the company’s learning management system (LMS), ensuring accurate and up-to-date training records.
• Facilitate onboarding programs for new hires, ensuring a smooth and comprehensive introduction to the company.
• Collaborate with subject matter experts to develop content and ensure it meets the needs of the audience.
• Support the continuous improvement of learning programs by gathering and analyzing feedback and making recommendations for enhancements.
• Stay informed about the latest trends and best practices in learning and development and apply them to enhance our training offerings.

Qualifications:

• Bachelor’s degree in Human Resources, Education, or a related field.
• 2+ years of experience in a learning and development or training coordination role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with learning management systems (LMS).
• Excellent organizational and project management skills, with the ability to handle multiple tasks and priorities.
• Strong interpersonal and communication skills, with the ability to effectively engage and motivate learners.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to work both independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Experience in instructional design or e-learning development.
• Certification in training and development, such as CPLP (Certified Professional in Learning and Performance) or similar.
• Knowledge of adult learning principles and instructional design methodologies.
• Experience with virtual training platforms and tools.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.