Company Description
Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2025 & 2026 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.
The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.
Job Description
What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
- Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through GreenShield
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Hourly pay rate of $36.04
What you will be doing:
- Possess a complete understanding of the menus and syllabus
- Ensure all food is prepared according to the recipes and standards specified by the Chef and Chef de Parties
- Delegate and assign duties to Cooks Assistants to ensure a consistently high level of productivity
- Contribute ideas to Seasonal menu development and assist in the creation of Fresh Sheet items, Tasting Menu items etc
- Demonstrate the importance of food and labour cost
- Monitor and communicate Food Safe Standards to ensure all food is properly stored, labeled and rotated
- Promote professional work habits and contribute to a maintaining a safe and positive environment
- Other duties assigned
Qualifications
Your experience and skills include:
- Journeyperson’s papers, Red Seal or equivalents
- A minimum of 3 years’ experience in a hotel or kitchen of comparable size and must be within last 5 years (recent experience)
- Completely fluent English language and communication skills, both written and verbal
- Successful completion of practical cooking test
- Must hold a Food safe certificate
- Excellent organizational skills and ability to thrive in a fast-paced environment
- Strong artistic skills in food presentation
- High level of responsibility and commitment
- Team player with proven success in relationship building
- Strong leadership and motivational skills and ability to effectively train and develop co-workers
- Commitment to providing excellent service and exceeding guests' expectations
- Available to work flexible shifts
- Physically capable of:
- Continuous standing for extended periods of time
- Frequent lifting and carrying of up to 50lbs
- Working in hot and cold environments
Additional Information
Physical Aspects of Position (include but are not limited to): Frequent standing and walking, Frequent bending and kneeling, Frequent carrying and lifting
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
