IT Coordinator

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

We are seeking a highly skilled and motivated IT Coordinator to join our dynamic team in Jeddah, Saudi Arabia. As an IT Coordinator, you will play a crucial role in managing and maintaining our organization's IT infrastructure, ensuring smooth operations and providing excellent support to our staff and clients.

• Coordinate and oversee the day-to-day IT operations, including network administration, system maintenance, and user support
• Implement and maintain IT security measures to protect the organization's data and systems
• Collaborate with various departments to identify IT needs and develop innovative solutions
• Manage IT projects, including planning, execution, and monitoring of progress
• Provide technical support and troubleshoot hardware and software issues
• Conduct regular system audits and performance analyses to ensure optimal functionality
• Develop and maintain IT policies, procedures, and documentation
• Coordinate with vendors and service providers for IT equipment procurement and maintenance
• Train staff on new technologies and IT best practices
• Stay up-to-date with emerging technologies and industry trends to recommend improvements to the IT infrastructure

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 2 years of experience in IT coordination or a similar role
• Strong knowledge of network administration, security protocols, and IT infrastructure
• Proficiency in troubleshooting hardware and software issues
• Familiarity with IT project management methodologies
• Experience with cloud computing platforms and services
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work effectively in a team and collaborate across departments
• Detail-oriented with excellent organizational skills
• Customer-focused approach to IT support and service delivery
• Self-motivated with the ability to work independently and manage multiple priorities
• Flexibility to adapt to changing technologies and work environments
• Certifications in relevant IT areas (e.g., CompTIA, ITIL, Microsoft, Cisco) are a plus

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.