Director, Benefits System Configuration Consultant

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

Oversees and supports the management, configuration, and enhancement of our Human Capital Management System (Dayforce), specifically in the area of benefits administration. The successful candidate will have a strong understanding of Dayforce, benefits management processes, and data analytics, working closely with cross-functional teams to ensure that our benefits offerings are integrated and effectively managed.

Key Responsibilities:
• HCM System Management: Configure, maintain, and support the Dayforce, ensuring that benefits data flows seamlessly through the system.
• Benefits Administration: Manage the setup, testing, and implementation of benefits-related features within Dayforce, ensuring alignment with company policies and legal requirements.
• Data Integration: Ensure accurate and timely integration of benefits data between Dayforce and third-party vendors, such as insurance providers and benefits administrators.
• System Troubleshooting: Troubleshoot and resolve system issues related to benefits administration, working with Ceridian IC and vendors as needed.
• Process Improvement: Identify areas for process optimization and recommend system improvements to enhance the efficiency and accuracy of benefits administration.
• Compliance & Documentation: Ensure that all benefits-related processes and data handling comply with federal, state, and local regulations, including ERISA, ACA, and HIPAA.
• Training & Support: Provide training to property HR team members and end-users on the HRIS system related to benefits processes, and offer ongoing support as needed.
• People Management: assist in leading a team of 5 indirect reports

• Certification in HRIS or benefits administration (e.g., CBP, PHR, SHRM-CP).
• Experience with HRIS data integration and third-party vendor management.
• Knowledge of additional HR software solutions or advanced data analysis tools.
This role will be require to travel 10% of the time

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.