Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Cape Grace, A Fairmont Managed Hotel, sits on a private quay at Cape Town’s V&A Waterfront — one of the most coveted addresses in African luxury hospitality. With 113 keys, Two MICHELIN Keys and the Condé Nast Traveller Triple Crown, Cape Grace is recognised globally as a benchmark of intimate five-star luxury. It is a property with a distinct personality, a loyal international following and an ambition to be counted among the best in the world.
Job Description
GENERAL KNOWLEDGE AND RESPONSIBILITIES
- Has a thorough knowledge of the hotel and all services provided to the guest
- Maintains the high standard of service, appearance and social skills set according to the company policy
- Works in harmony with all departments and employees, is willing to assist others if and when required,
- Is familiar with all policies and procedures, house rules, fire, security and emergency procedures as well as all checklists pertaining to the position
- Performs any reasonable duty as instructed by the Maintenance department
- Perform daily checks on rooms, lighting and signage throughout the property
- Maintain cleanliness and upkeep of back of house areas
- Uphold health and safety regulations and assist with managing emergency procedures in the event of e.g.: blocked drains, burst water pipes, fire, electrical failures
- Be available for emergency call outs. Fault finding and resolving
- Ensuring that all hotel equipment is in good working condition in order to prevent break downs and glitches
- Must have extensive knowledge of chilled water systems, cassette units, split units freezer/cold rooms and ice machines
- Must be able to understand Star/ delta connections, delay timers and contactors
- Will be required to manage outsourced contractors to ensure maximum productivity
- Highly competent in electrical and good trouble shooting skills
- Knowledge of AHU safeties, flow switches and overheating (OHS) stats
- Must be able to work on variable speed drives and diagnose faults
- Mechanical, electrical and electronic diagnosing of equipment and control systems.
- OCCUPATIONAL RISK EXPOSURE (OHAS ACT 85 OF 1993), i.e. Risk Factor
- Physical risk factors, Ergonomic Risk factors, Chemical Risk Factors, Biological Risk Factors, Psycho-Social Risk Factors
Qualifications
SKILLS, EDUCATION, and QUALIFICATION REQUIREMENTS
- Matric/Grade 12 is a prerequisite
- Minimum three (3) years relevant work experience within South Africa and Relevant Engineering NC(V) NQF level 3/ NQF level 4
- Experience in the hospitality/tourism (5 star) industry will be preferred
- At least 3 years in a similar position
- 3-5 years servicing and repairing HVAC equipment inclusive of central plant HVAC
- 3-5 years’ experience supervising staff
- Ability to work independently
- Experience working according to SLA’s and contractual Terms of Service
- Advanced Technical Skills
- Proven abilities in:
- Written and verbal communication with people on all levels
- Developing and nurturing interpersonal relationships (with guests, colleagues, suppliers and the like)
- Above average problem-solving skills
- Above average ability to communicate at all levels of the organisation
- Well-developed management skills
- Servant-Leadership competence
- Demonstrated experience using:
- Fidelio Opera Property Management System
- Microsoft Office Suite to at least Intermediate level
- Stock Control Systems
Additional Information
EMPLOYMENT EQUITY
We as a company are committed to diversity and inclusion. Our Employment Equity Plan and Targets will be considered during the recruitment process. We welcome applications from individuals with disabilities and diverse backgrounds.
