Maintenance Technician - The Hoxton, Amsterdam

We are looking for an Engineer to join us here at The Hoxton, Amsterdam. Reporting to our Maintenance Manager you will be responsible to perform day to day maintenance work in hotel rooms, public areas and back of house areas. 

We've just finished a refurb, and our public spaces are looking better than ever. It's a really exciting moment to join the team, with a freshly updated building and plenty of new details to get to know and look after.

More about The Hoxton 

Once the Mayor’s home, now our home, The Hoxton, Amsterdam sits pretty on the Herengracht canal. The hotel houses 111 rooms, The Apartment (our meetings & events concept) and our all-day restaurant & bar; Lotti’s. As a brand, The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We are keen to be more than that: providing a place where guests can hang out alongside the locals and submerse themselves in a neighbourhood with vibrant, welcoming public spaces. 

What you'll do 

• Keep the hotel running smoothly by fixing what breaks, ideally before guests notice
• Pick up maintenance requests from colleagues and guests, and log them once completed
• Fix everyday issues in guest rooms, public areas and back of house, such as broken light bulbs, leaking taps, blocked drains, loose fittings and faulty door locks
• Sort out room issues with heating, air conditioning, TVs, sockets and minibars
• Repair and adjust furniture, doors, hinges, handles and curtains
• Take care of small finishing jobs like touch-up painting, sealant, and hanging pictures and mirrors
• Get out-of-order rooms fixed and back in use as quickly as possible
• Walk regular rounds of rooms, corridors and technical spaces, and carry out preventative maintenance so issues are caught and solved early
• Carry out routine checks on equipment and safety systems, and keep the logs up to date
• Work closely with Housekeeping, Front Office and F&B to pick up requests quickly and with minimal disruption to guests
• Welcome and accompany external contractors when needed
• Support the Chief Engineer and follow Health & Safety procedures at all times
• Keep your tools, workshop and storage areas tidy, organised and safe
• Take on other reasonable tasks within the scope of the role

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 25 days holiday (plus bank holidays) and pension.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
• Pedal like a local - Enjoy a Swapfiets membership with a discount: repairs and maintenance included.
• Stay active your way with a discounted Urban Sports Club membership, supporting your overall wellbeing and balance.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What we're looking for...  

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once. 
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• You have a technical background and/or training (MBO level 3-4 / Electrical).
• You have excellent understanding of the Dutch and English language.
• You are flexible, and able to work in different shifts (day, evening, weekend) and willing to perform any other duties as requested by the Maintenance Manager.
• You have a technical background and/or training (MBO level 3-4 / Electrical).
• You have excellent understanding of the Dutch and English language.
• You are flexible, and able to work in different shifts (day, evening, weekend) and willing to perform any other duties as requested by the Maintenance Manager.