- Full-Time
- Permanent
- ORIENT EXPRESS
- Talent & Culture
__jobinformationwidget.freetext.LocationText__
Rome, Italy
__jobinformationwidget.freetext.ExternalReference__
REF1029B
Human Resources Director (M/F) | Orient Express La Dolce Vita
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Orient Express
Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.
Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice.
Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.
Arsenale Group
Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue that ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the acquisition, re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.
Arsenale Express SpA is the Division of the Group dedicated to luxury train cruises. On June 15th, 2021, the project “Il Treno della Dolce Vita” has been officially launched, in collaboration with Trenitalia SpA – Gruppo Ferrovie dello Stato. The Train has been conceived to show up the beauty of Italian peninsula and its territory through a luxury offer based on a new hospitality concept of the highest level.
As a result of the Term Sheet signed on December 6th, 2021, between Arsenale SpA and ACCOR S.A involving Trenitalia SpA and Fondazione FS Italiane, a strategic partnership has been settled between the Groups further enhancing the luxury trains project as “Orient Express – Il Treno della Dolce Vita”.
Two Trains will be operating mid-2024 and the entire fleet of 6 trains will be operating by the end of 2026. The trains will cover more than 16.000 km of railway, 15 Regions will be crossed, and 128 cities will be reached. Each trip will be of 1-3 nights with the highest comfort and quality standard.
Reporting Line
The Human Resources Director reports directly to the General Manager.
Location
Rome.
Mission
The Human Resources Director is a key leadership position responsible for overseeing all aspects of human resources management within the trains. This role plays a crucial part in attracting, developing, and retaining top talent, fostering a positive and inclusive work environment, and ensuring compliance with employment laws and regulations. The Human Resources Director will collaborate closely with the General Manager to align HR strategies with the train’s overall business objectives.
Roles and responsibilities
- Strategic HR Planning: Develop and implement human resources strategies and initiatives aligned with the hotel's mission, vision, and values. Provide guidance on HR-related matters and contribute to strategic decision-making.
- Talent Acquisition: Oversee the recruitment and selection process for all positions within the hotel, ensuring the attraction of high-quality candidates who align with the hotel's standards of excellence. Implement effective sourcing strategies, conduct interviews, and make recommendations for hiring decisions.
- Employee Relations: Foster positive employee relations by promoting a culture of respect, open communication, and fairness. Address employee grievances and concerns promptly and impartially, ensuring appropriate actions are taken to resolve issues.
- Training and Development: Design and implement comprehensive training and development programs to enhance the skills and knowledge of employees at all levels. Identify training needs, coordinate training initiatives, and evaluate their effectiveness. Encourage a continuous learning culture.
- Performance Management: Establish and maintain a performance management system that promotes accountability, recognizes, and rewards exceptional performance, and supports employee growth. Provide guidance to managers on performance evaluations, feedback, and goal-setting processes.
- Compensation and Benefits: Oversee the administration of compensation and benefits programs, ensuring they are in compliance with applicable laws and regulations. Regularly review market trends to recommend adjustments to salary structures, incentives, and employee benefits packages.
- HR Policies and Compliance: Develop and enforce HR policies and procedures to ensure compliance with legal requirements and industry best practices. Keep abreast of labor laws and regulations and communicate changes and updates to management and employees.
- Employee Engagement and Wellness: Promote employee engagement initiatives, including employee recognition programs, team-building activities, and wellness initiatives. Create a positive work environment that enhances employee satisfaction, motivation, and retention.
- HR Metrics and Reporting: Track, analyze, and report HR metrics and key performance indicators to monitor the effectiveness of HR programs and initiatives. Provide regular reports and recommendations to senior management
Roles and responsibilities
- Knowledge and experience
- Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
- Fluent in Italian and English (French is a plus)
- Years of progressive experience in human resources management, preferably in the luxury hospitality/trains industry.
- In-depth knowledge of employment laws, regulations, and HR best practices.
- Proven experience in talent acquisition, employee relations, training and development, and performance management.
- Demonstrated ability to develop and implement HR strategies aligned with organizational goals.
- Proficient in HR software and systems.
- Professional certifications in HR are a plus.
Competencies
- Strong leadership and interpersonal skills, with the ability to build relationships at all levels of the organization.
- Exceptional communication and presentation skills.
- High level of integrity and discretion in handling confidential information.
- Great flexibility and adaptability to thrive in a fast-paced and ever-changing hospitality environment.
- Strong emotional intelligence and empathy to understand and address the needs, concerns, and challenges of employees.
- Effective problem-solving and decision-making skills to handle complex HR issues and find innovative solutions
- Understanding the importance of delivering exceptional customer service, both internally to employees and externally to hotel guests
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mercure Melbourne Doncaster, Doncaster, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Doncaster
Job Category
Talent & Culture
Description
In this role you will (but not limited to);Prepare, communicate and implement the annual Talent & Culture (T&C) strategy to support the achievement to business goals.Drive employee engagement initiati
Reference
ffdea3be-b2ed-4fbe-a76a-94bffd56d9cc
Expiry Date
01/01/0001
Salary
Location
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Talent & Culture
Description
We are seeking a highly motivated and organized Payroll Specialist to lead our payroll function. This position is responsible for providing an accurate and efficient payroll service to the hotel and s
Reference
4bc1e9c4-694c-400d-bc2a-64d4ef1419a1
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Amman, Amman, Jordan
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Amman
Job Category
Talent & Culture
Description
Metrics:Organization of training administration.Training planning for all departments of the Hotel.Compilation of and adherence to financial budgets within Training department.Organization and monitor
Reference
36d470e9-809c-488b-9f9c-255ea182f222
Expiry Date
01/01/0001
Salary
Location
MAMA SHELTER MAMA SHELTER SINGAPORE ORCHARD, Singapore
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Singapore
Job Category
Talent & Culture
Description
Would you like to do the opening of our Mama Shelter Singapore?THE MISSION?You are the favourite parent of Mama! 💕You are the People & Culture ambassador for a team of several hundred people through
Reference
191a81a7-7d39-4cf0-ad0b-00c4523d9db0
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Dubai City, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Talent & Culture
Description
Your role is to represent the best interests of the hotel, maintaining, observing and conforming to the legal parameters, framework and law of the country and will include responsibilities such as:Pro
Reference
f5fe89f2-bd06-4bbe-8446-736e554d3b98
Expiry Date
01/01/0001
Salary
Location
Sofitel Brussels Europe, Brussels, Belgium
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Brussels
Job Category
Talent & Culture
Description
Le Sofitel Brussels Europe, recherche son/sa nouveau(elle) assistant(e) RH dans le cadre d’un contrat stage (avec convention)Vous aurez l'opportunité d'assister la DRH dans l'ensemble des missions Rh.
Reference
4bff9361-95f8-4446-afc1-c97ad8092fe0
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON SOUTHWARK, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
London
Job Category
Talent & Culture
Description
What you’ll do…Reporting to the People & Culture Partner, you will be the first point of contact for our teams when it comes to general questions & requests, fulfilling a key support role within the P
Reference
0e552126-4b40-4f84-bbe2-7eb832573905
Expiry Date
01/01/0001
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Talent & Culture
Description
En charge de périmètres Talent & Culture (T&C) au sein du département Talent & Culture supports France, vous accompagnez la transformation du Groupe et agissez comme moteur d’amélioration de la perfor
Reference
fa2c779f-ffb9-44a0-a7c3-974d122adf77
Expiry Date
01/01/0001
Salary
Location
Novotel Makkah Thakher City, Makkah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Makkah
Job Category
Talent & Culture
Description
Initiate, coordinate, deliver and follow-up on all training activities within the hotelActively initiate relationships and partnerships with industry associations, external training companies and acad
Reference
95856063-43f9-49ff-a451-964c28e430da
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Paris East, Paris, France
Experience Level
Student
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Internship
Locations
Paris
Job Category
Talent & Culture
Description
Mama Shelter Paris East à la recherche de son prochain stagiaire chargé de Ressources Humaines (H/F/NB) ✨LA MISSIONVotre mission si vous l’acceptez : assister la Responsable RH du Mama Paris East ! 😎
Reference
185e46ee-767f-47ec-83d7-c08f55b83bf5
Expiry Date
01/01/0001