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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. Talent & Culture

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Accor Management LLC, Doha, Qatar

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REF25638J

Housing Executive

Region

India, Middle East & Africa


This vacancy has now expired. Please see similar roles below...


Company Description

#BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 


Job Description

SUMMARY OF POSITION

The position of Housing Executive will report to the Cluster Director of Housing. It is a key operational colleague role with the opportunity to make a direct impact on the safety and proper maintenance of our community facilities, accommodation, and healthy living conditions in our community.

 

SCOPE

The Housing Executive will have responsibility for procuring and comprehensively managing all of the housing, offices, and other facilities necessary for the operation’s activities.

 

Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:   

  • Strictly implement accommodation rules and regulations in the resort without prejudice.
  • Assignment of individual colleague to their appropriate accommodations as per respective entitlement stipulated in their employment contract with due consideration of their nationality, gender, and religion.
  • Ensure that our Accor’s values are being practiced/demonstrated in our daily interactions with our colleagues and external guests.
  • Prepare welcome kit (e.g. welcome card, welcome drinks and fruits, printed accommodation rules and regulations, required toiletries etc.) for on-boarding new employees.
  • Ensure to keep professional and amicable interactions with all the departments in the resort and to each individual regardless of their job levels.
  • Ensure that all maintenance issues raised by room occupants and after your regular inspections are attended to and reported immediately to Engineering department (either to 24hrs. hotline or Engineering Coordinator).
  • Ensure to keep a tracking sheet of all reported maintenance issues and update it with whatever actions were taken to resolve it (date and time resolved and by whom should be indicated on the tracking sheet as well). 
  • Follow-up any pending maintenance issues from Engineering department not exceeding a week.
  • Schedule room inspections in coordination with Security team on a monthly basis and create tracking sheet highlighting rooms that are out of order, red flags (with molds or needs complete refurbishment), not as per our health & safety regulations, safety measures are being followed by the occupants, and our TALENT & CULTURE policy on care of the accommodation.
  • Ensure the cleanliness of each blocks/buildings and hallways by doing regular inspection (every week). This practice should be followed; thus, proper communication of this information should be established (join daily briefings of each departments, leave notices in each room, create information awareness, etc.).
  • Manage hospitality and all relevant logistics for visiting staff, partners, etc.
  • Liaise and coordinate with TALENT & CULTURE team regarding accommodation and related aspects of onboarding new employees, visitors, and transitioning existing/terminating employees.
  • Liaise and coordinate with TALENT & CULTURE team, Purchasing Manager or Store Supervisor regarding the necessary supplies/materials that are required inside the room which are needed to be replaced or be put inside.
  • Ensure to print out updated accommodation list and out of the island leavers on a weekly basis for Emergency/Evacuation purposes.
  • Prepare the following monthly reports: maintenance report and accommodation matrix to be submitted to TALENT & CULTURE team for awareness and update.

Qualifications

Qualifications:

  • Minimum of 1-2 years of previous experience managing housing and facilities services of comparable size, scale and nature.
  • Previous experience working in remote island highly preferred
  • Strong ability to set priorities, balance competing priorities, and multi-task.
  • Strong interpersonal and communication skills.
  • Strong customer service orientation.
  • Previous role in multicultural environment
  • Experienced in Fire & Life safety systems

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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