Houseperson - Casual

“Hospitality is a work of Heart” at ibis Budget Melbourne Airport, part of the Accor Group. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

ibis budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable three-star Melbourne Airport hotel is the ideal choice for visitors with early flights or transiting through Melbourne.

With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality. We’re proud to be part of the Accor Group, where we champion diversity with purpose and heartfelt care.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

Our Houseperson is responsible for carrying out allocated cleaning duties, achieving established standards of cleanliness, and supporting our Room Attendants with delivery of linen and supplies, stripping beds and collecting rubbish.  Our goal is always to provide a welcoming environment, to exceed our guests' expectations and present our hotel to a high standard. 

Your duties will include:

• Assist the Housekeeping team through the delivery of all hotel line, chemicals, laundry, deliveries and heavy/lifting work 
• Ensure security of all keys and equipment and strictly follow guest confidentiality policies 
• Ensure high standards of property presentation, hygiene and cleanliness as well as ensure economic use of chemicals and linen. This includes the presentation of our outdoor areas and carpark.
• Ensure all equipment is cleaned correctly, that storerooms and trolleys are kept neat and in good working order
• Ensure all corridors are free of trays, linen trolleys or linen cages
• Assist with the removal of rollaway beds and cots. 
• Assist guests with general enquiries. 

• Service oriented with great attention to detail 
• Have the ability to work a rotating roster including weekends and public holidays
• Good interpersonal skills with the ability to communicate with all levels of team members 
• Physical ability to lift and carry items up and down stairs, and to handle full linen trolleys
• Demonstrated ability to comfortably take initiative and work as a team
• Demonstrated time management skills
• Knowledge of appropriate chemicals for cleaning purposes, ensuring safe work practices are always adhered to

This is a physically demanding role, so a good level of fitness is important.  As a casual position employed under the Hospitality Industry (General) Award, your base hourly rate will be $25.85 plus applicable casual loading.

If you like to get things done, tick off your list, interact with guests and colleagues and feel a sense of pride in creating a clean and welcoming environment, and you have Australian work rights, we would love to hear from you. 

Benefits and Perks

• Accommodation and food & beverage discounts in Accor hotels worldwide
• Pathways for career advancement and personal development within Accor, with our digital and face to face learning offerings
• Extensive employee benefits & special rates with our partnership brands, and free dry-cleaning services and discounted employee meals at Novotel Melbourne South Wharf
• Employee Recognition Programs including a complimentary hotel stay on each anniversary
• Employee Assistance Program available to all employees and family members

We are an inclusive business and our ambition is to attract, recruit, retain and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS