- Full-Time
- Permanent
- PULLMAN
- Rooms
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Pullman Singapore Hill Street, Singapore
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REF38678B
Housekeping / Room Attendant
Region
MEA SPAC
Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street, our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while experiencing the unparalleled hospitality that defines the Pullman experience.
Every aspect of your stay – be it design, amenities, or service – is made to inspire and invigorate. Cleverly revolving around a railway junction theme, interiors hearken back to Pullman’s 19th-century roots of luxury rail travel, harmoniously blended with contemporary touches.
Summary
Responsible for providing consistent housekeeping service to guest rooms, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards of cleanliness and presentation.
Job Responsibilities
- Understand the difference in guest levels (VIPs) and room categories.
- Record guest preferences, follow up and handover to Supervisors on guests’ requirements.
- Clean and maintain areas of responsibility according to SOPs & brand standards.
- Conduct daily check of all vacant rooms including OO and OS status assigned by Supervisors.
- Report room discrepancies to Supervisors
- Responsible for property cleanliness other than rooms (including guest corridors, butler tables and chairs, guest lifts landings, service lift landings, trolleys, pantries etc.)
- Maintaining equipment issued with cleanliness, conduct routine maintenance and inspections.
- Conduct rooms inventory when required. (In rooms items, amenities, furniture and fixtures)
- Communicate with Linen team, record of condemned, dirty/stained and rewash linens.
- Replenish guest supplies and ensure that guest requests are promptly attended to.
- Report damage or malfunction in hotel rooms / areas to Supervisor.
- Maintain equipment in a proper state of cleanliness.
- Maintain a section room report as well as a daily productivity report.
- Report lost & found items to the Housekeeping office immediately with integrity.
- Handle guest feedback tactfully, and report incidents or any other irregularities to Supervisor in a timely manner.
- Report unusual behaviour / activities in guestroom, floors / public areas to Supervisor.
- Record room status in allocated section accurately.
- Carry out valet services when required (eg. Delivery of linen, processing laundry orders)
- Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
- Attend all briefings, meetings and trainings as assigned by management.
- Able to multitask, able to take on different projects and tasks assigned by superiors.
- Understand and use of operations system
Your Experience and Skills include :
- No experience required, training will be provided.
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
What is it in it for you :
- 5-day Work Week.
- Duty Meals are provided.
- Heartist F&B Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses.
- Comprehensive Medical & Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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