- Full-Time
- Permanent
- Rooms
- ACCOR
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Sofitel Rio de Janeiro Ipanema (Abertura em 2024), Rio de Janeiro, Brazil
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REF2416W
GUEST SERVICE
Region
Luxury & Lifestyle
No Fairmont Rio de Janeiro Copacabana você viverá uma experiência única e incomparável durante sua hospedagem em Copacabana, seja a passeio ou a trabalho. Aproveite os serviços de spa, sauna, massagem e salão de beleza do nosso Fairmont SPA e a piscina com borda infinita para revitalizar as energias. O hotel de luxo conta também com café, bar com mixologia e um delicioso restaurante especializado em frutos do mar, além de salas para reuniões e eventos e uma bela vista panorâmica do Rio de Janeiro.
O hotel 5 estrelas está situado na Avenida Atlântica, próximo às praias de Copacabana e Ipanema, além do Recanto do Museu e do Forte de Copacabana, que estão a 8 minutos a pé do hotel. Conheça os sabores dos deliciosos restaurantes e bares de Copacabana enquanto aprecia cada momento da viagem em um dos bairros mais famosos da zona sul do Rio de Janeiro, conhecido por suas ruas boêmias e poéticas, que até hoje servem de inspiração para os mais diversos artistas criarem suas músicas, livros e poesias.
Na hora de decidir o que fazer no Rio de Janeiro, lembre-se de incluir no roteiro o Museu do Amanhã, a lagoa Rodrigo de Freitas e o Museu de Arte Moderna. Usufrua de toda a riqueza e graciosidade da região e eternize a cidade maravilhosa dentro de você!
- Conhecer e identificar os principais clientes do hotel, garantindo o atendimento de suas necessidades; Personalizar os quartos e a estada dos hóspedes dependendo das preferencias e do histórico do hóspede; Atuar como interlocutor entre o hóspede e setores internos, atendendo e encaminhando às áreas responsáveis todas as solicitações dos hóspedes, bem como realizando follow-up, garantindo suas expectativas; Recomendar/indicar locais de entretenimento da cidade aos clientes, providenciando reservas e transfer, quando necessário; Auxiliar na revisão o log do turno anterior para verificar as pendências a serem cumpridas no seu turno. Deixar as pendências devidamente anotadas.
- Disponibilidade de horário
- Graduação em Turismo, Hotelaria, Administração ou áreas correlatas
- Inglês intermediário/fluente.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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