Housekeeping Supervisor (M/F/NB)

💛 JO&JOE is a brand created in 2017. Our ‘open houses’ combine the comfort of a hotel with the friendliness of a youth hostel. Caring, colourful, open living spaces. Ideally located in international cities, our hostels offer an experience for travellers AND locals (rooftops, restaurants, bars, events, designer rooms at affordable prices). Each JO&JOE is unique, with a community rooted in neighbourhood life. We believe that travelling is not about affordability, but about being open-minded and wanting to meet new people. We're just waiting for you.  

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Our commitment to diversity and inclusion: 

JO&JOE is an inclusive company, and our ambition is to recruit and promote diverse talent. Our adverts are gender-neutral; the masculine gender is used here to simplify the text. 

JO&JOE is ready to welcome you in Roma! And is looking for its new Housekeeping Supervisor.   
Come and write a page in the history of JO&JOE, by joining the current team! The Housekeeping Supervisor will be responsible for the cleanliness of the hostel’s bedrooms and communal areas.

Why you? 

🔥 None of these missions will scare you:   

Mission 1: To offer rooms, beds and bathrooms that are in a perfect state of cleanliness and available to guests on arrival.

Mission 2: To be responsible for the quality of maintenance in communal areas (hallway, lobby…)

Mission 3: To assist the Accommodation Manager with the running of the establishment and providing regular reports.

Mission 4: To act as the direct contact and link between the staff, the Accommodation team and Management.

Mission 5: To coordinate the various internal and external operations with the Front Office and the Technical departments. 

Mission 6: To act as the direct contact for the subcontracting company, check that the work is carried out correctly and ensuring that the cleaning contract is properly applied.   

Mission 7: To ensure that linen is ordered to meet operational requirements.

Mission 8: To deliver most perfect experience to JO&JOE customers. 

🚀 Because you’ve got it in you: 

• Good mood guaranteed without reservation. 

• A perfectly balanced sense of customer service. 

• A passion for customer service. 

• A keen eye for detail. 

• A desire to learn and develop. 

YOUR LITTLE EXTRAS ARE : 

• Field of study: Hospitality. 

• Professional experience: 1 to 2 years minimum. 

• Languages required: English + Italian

We're sure you know the song 🎶 

First verse: We'll schedule an initial phone call with our Recruitment team if your application fits our beat. 

Chorus: After a successful phone interview, your future boss and the JO&JOE Recruitment & Training Director, give you an appointment! Be strong! 

Last verse: Naturally, you'll hear back from us whether it's 👎 or 👍.