- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis Styles Liverpool Centre Dale Street - Cavern Quarter, Liverpool, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF26709Z
Guest Services Team Member
Region
Europe and North Africa
ibis Styles Liverpool Centre Dale Street - Cavern Quarter
Design economy hotel, open to creative minds
Play spot the Beatles lyric as you explore our swinging 60s-inspired decor, enjoy continental breakfast each morning, an inclusive WiFi, and after exploring the amazing city enjoy a drink or a night cap at our friendly, relaxed bar. With easy access to the best that Liverpool has to offer, book your room at ibis Styles Liverpool Dale Street today for affordable accommodation with a quirky twist.
The hotel is just a few minutes' walk away from the sights of Liverpool, including Albert Dock, Mathew St, Liverpool One, The M&S Bank Arena, Liver Building and the Museum. Check our tourist information page for upcoming events in the city A maritime city in the north west of England, Liverpool is known for its ferries, football and famous Fab Four. Explore the early roots of the Beatles with a trip to the Cavern Quarters, home to the Cavern Club and just five minutes' walk from our hotel.
A maritime city in the north west of England, Liverpool is known for its ferries, football and famous Fab Four. Explore the early roots of the Beatles with a trip to the Cavern Quarters, home to the Cavern Club and just five minutes' walk from our hotel.
A living homage to the music of the Beatles, equipped with free Wi-Fi and 123 modern bedrooms with large en-suite power showers to leave you feeling refreshed. Cashless. For discounted car parking, please use NCP Moorfields located behind the hotel.
Hello there, Team Member extraordinaire! Ever heard the saying, "First impressions last a lifetime"? Well, guess what? As our Team Member, you get to be the wizard of welcoming, the maestro of memories, and the guardian of guest satisfaction. From the second they roll in till they say good bye, you're the mastermind behind crafting an unforgettable stay. Ready to sprinkle some magic on their hotel journey? Let's make every moment count!
Why work for Accor and Ibis Styles Hotel?
Why join Accor and Ibis Styles Hotel, you ask? Well, we're not just some global bigwig – we're a cosmic constellation of opportunities. Embrace your quirks because we're all about welcoming you just as you are, helping you discover a gig and a brand that vibes with your unique personality. We're not just in the business of jobs; we're your partners in growth and learning, ensuring that your daily grind has a purpose, and your journey with us is a perpetual exploration of Accor's boundless horizons.
Joining Accor isn't just a job; it's an invitation to grab the pen and write every chapter of your story. Together, let's dream up the future of hospitality – because, with Accor, tomorrow's possibilities are as limitless as your imagination.
- Employee benefit card offering discounted rates at Accor worldwide up to 70% off
- Free Bonus Breaks Voucher (complimentary stays in UK)
- Friends & Family Rates
- 28 days of paid holidays per year (pro rata)
- Eye Test Vouchers
- Staff Uniforms
- Learning programs through our Academies
- Cycle to work scheme
- Employee Vivup program with direct access to GP, high street discounts and many more
- Discounted or free food
- Work based Pension
What you will be doing:
- Takes care of guests from their arrival through to their departure, ensures check in and check out are done with accuracy and efficiency.
- Contributes to guest satisfaction at all times by providing high quality services throughout their stay.
- Looking after guests’ reservations
- Taking care of the guests in our restaurant and bar.
- Helps meet the department's quantitative and qualitative objectives
- Promotes the hotel's offer and helps to meet the department's quantitative targets through his/her sales efforts.
- Look after breakfast, restaurant and bar.
- Implements brand and Group projects and identity features
- Anticipates guests' needs and takes them into consideration,
- Handles any guest complaints and/or remarks; provides a response as soon as possible,
- Conveys a good hotel image
- Respects the reservation commitments in full.
Your experience and skills include:
- Service focused personality is essential; experience is an asset
- Fluency in English; additional languages are a plus
Your team and working environment:
- You will be a key member of the reception team and the face of the hotel brand. It will be up to you to make our guests feel at home from the minute they arrive, until the minute they leave.
Job Types: Full-time
Salary: £12.00 per hour
Schedule:
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Work authorization:
- United Kingdom (required)
Work Location: In person
Salary: £12.00per hour
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Edmonton
Job Category
Rooms
Description
Housekeeping Attendant (Full Time)You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfo
Reference
136d4d09-ff7e-4336-b154-1e9a7492a175
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Reporting to the Director of Talent & Culture the Assistant Director is a team builder and supports all leaders and colleagues within the hotel, ensuring company policies, Fairmont Grand Del Mar opera
Reference
2704bd78-9e16-4db1-bf08-46afd6ad0c7b
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our annual Christmas Event! The Supervisor role is a
Reference
a78b924d-2438-43c8-8b6a-cfce7cbf9901
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our more than 250 thousand Christmas revelers this y
Reference
c592b48c-76f2-4b2a-9dd6-e224e0d3b3a1
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you have a heart full of jingle bells and a passion for spreading yuletide joy? Get ready to sprinkle holiday magic like confetti and make our guests' Christmas dreams come true! We're on the looko
Reference
4f16d0ec-2d93-4533-9397-b1a605b22c36
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Skate into a new job! Come work at North Scottsdale’s only outdoor real ice, ice rink, where you will be skating through the holiday while getting pay! Join our friendly, festive team of hospitable h
Reference
eaf436e7-5d23-4844-bb33-fcf8e2e144cc
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Ride the rails down to the Princess! Come work at the one and only train park at the Fairmont Scottsdale Princess, where you will choo choo through the holiday! Join our friendly, festive team of hos
Reference
7ef6c90e-ff56-45df-8dd1-578220d36211
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you want to light up the night for our guests? Dance and play the night away as part of our Signature Character team! We are looking for actors to play the role of our Signature Mascot Characters f
Reference
d8556dbb-e577-4f29-8f2f-9404bab64edd
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Director of Training and DevelopmentAs the Director of Training & Development you will be responsible for overseeing and implementing all aspects of training at Fairmont Grand Del Mar. You’ll work col
Reference
6c24dce6-70b8-4e12-b03f-15de8df0aff8
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Got the gift of greetings? Come say hi and join our friendly, festive team of hospitable holiday helpers at the Princess this year! We are looking for fun energetic multi taskers with a passion for cr
Reference
860d27fb-9481-47cb-8d7f-b9c4ea094415
Expiry Date
01/01/0001