Guest Service Associate - Front Office - Pullman Chennai Anna Salai

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.
• Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to.
• Helps in creating a positive and highly motivated working environment that promotes and develops teamwork.
• Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section.
• Attend training as scheduled by management.
• Promptly and actively obtains feedback and preference from guest.
• Provides engaging arrival and departure experience to all guests.
• Achieves guest delight through friendly and proficient services at the time of arrival / departure.

Bachelor/ Diploma in Hotel Management

• WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities