- Full-Time
- Permanent
- MERCURE
- Rooms
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Hotel Mercure Raphael Wien, Vienna, Austria
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REF15921X
Rezeptionist Tag- & Nachtdienst
Region
Europe and North Africa
Das Mercure Hotel Raphael Wien liegt mit seinen 78 Zimmer zentral und in ruhiger Lage im Herzen von Wien. Die Nähe zur Mariahilferstrasse macht unser Hotel zum idealen Ausgangspunkt für Kultur und Shopping und bietet Ihnen kulinarische Vielfalt. Sehenswürdigkeiten wie Hofburg, Staatsoper oder Schloss Schönbrunn sind sehr gut erreichbar. Wiener Charme in weltoffener Atmosphäre: Unser Anspruch ist es, den Aufenthalt unserer Gäste zu einem besonderen Erlebnis zu machen.
- Repräsentation des Hotels sowie professioneller Empfang der Gäste im Einklang mit den Hotelstandards
- Sie sind Ansprechpartner für unseren internationalen Gästekreis und für das Handling von Gästereklamationen
- Durchführung von Check In und Check Out und allgemeiner Concierge-Tätigkeiten
- Bearbeiten von individuellen Reservierungen und der damit verbundenen Gästekorrespondenz
- Betreuen der Telefonzentrale im Haus
- Erledigung der administrativen Aufgaben
- Korrekte Dateieingabe und -pflege in Opera
- die ordnungsgemäße Kassenabrechnung
- Eine abgeschlossene Berufsausbildung im Hotelfach und/oder erste Berufserfahrung in einer vergleichbaren Position
- Sehr gute Deutsch- und Englischkenntnisse, denn in unserem Haus arbeiten Sie mit einem internationalen Gästekreis
- Gute Anwenderkenntnisse der hotelspezifischen Computerprogramme (vorteilsweise OPERA)
- Team- und verkaufsorientiertes Arbeiten
- Flexibilität und Belastbarkeit
- Eine angenehme Arbeitsatmosphäre
- Planbare Arbeitszeiten
- Das Mitwirken in einem jungen Unternehmen mit starker Expansion
- Mitarbeiterraten in allen zugehörigen Accor-Hotels
- Übertariflichen Urlaubsanspruch
- Feiertagszuschläge
- Mitarbeiterverpflegung
- Mitarbeiterfeste
Diese Position ist nach den kollektivvertraglichen Regelungen eingestuft. Natürlich besteht bei uns die Bereitschaft zur Überzahlung, entsprechend der vorhandenen Qualifikation und Berufserfahrung.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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