1. Full-Time
  2. Permanent
  4. Rooms


Novotel Lucknow Gomti Nagar, Lucknow, India



Guest Service Associate - Front Office



Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

ØResponsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints.

ØMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.

ØResponsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.


ØExcellent verbal and written

     communication; analytical and

     reasoning skills; well versed with

     problem solving techniques.

ØStrong organizational skills.

ØMinimum 1 year of relevant experience

ØKnowledge about Opera would be an advantage.

Additional Information

•An opportunity to be with world’s preferred hospitality group

•Captivating and rewarding experience working alongside passionate professionals

•Range of exclusive Heartist Benefits

•Come As You Are

      -Work With Purpose

      -Grow, Learn & Enjoy

      -Explore Limitless Possibilities

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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